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IT Culture and BPM Adoption in Organizations

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Business Process Management Forum (BPM 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 392))

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Abstract

The present study investigates the relationship between IT organizational culture type and Business Process Management adoption in organizations implementing IT solutions. Specifically, the study investigates how the success of BPM adoption varies by organizational culture type. The target population consisted of IT resources who work in the United States at organizations with at least 50 employees and who have participated in the development and implementation of a BPM initiative involving an IT solution within the last two years. A survey was conducted with 157 anonymous participants representing the target population. The study found the highest level of BPM adoption success was with the adhocracy culture type compared to the market and hierarchy culture types. There is a significant positive correlation between the adhocracy culture type and BPM adoption as measured by BPO. There is also a significant negative correlation between the market culture type and BPM adoption as measured by BPO and PPI. The insights gained by this study can help practitioners make informed decisions on their BPM adoption approach within their IT community and scholars in future research on the relationship between organizational culture and BPM.

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Authors and Affiliations

  1. Capella University, Minneapolis, MN, 55402, USA

    Brian Letts & Vu Tran

Authors
  1. Brian Letts
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  2. Vu Tran
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Correspondence to Brian Letts or Vu Tran .

Editor information

Editors and Affiliations

  1. Eindhoven University of Technology, Eindhoven, The Netherlands

    Dirk Fahland

  2. FBK-irst, Trento, Italy

    Chiara Ghidini

  3. University of Muenster, Münster, Germany

    Jörg Becker

  4. University of Tartu, Tartu, Estonia

    Marlon Dumas

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Letts, B., Tran, V. (2020). IT Culture and BPM Adoption in Organizations. In: Fahland, D., Ghidini, C., Becker, J., Dumas, M. (eds) Business Process Management Forum. BPM 2020. Lecture Notes in Business Information Processing, vol 392. Springer, Cham. https://doi.org/10.1007/978-3-030-58638-6_13

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  • DOI: https://doi.org/10.1007/978-3-030-58638-6_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-58637-9

  • Online ISBN: 978-3-030-58638-6

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