Abstract
With the wide spread of smart handheld device and the rapid development of Internet technology, the opportunity for global population to use live broadcast technology across screens has been increasing. Traditional ways of watching TV news via cable or air broadcasting are no longer the primary media receiving channel for users. In fact, in the modern era, many media corporates also provide instant and fast news to the public by using different communication channels on different devices. By adopting the behavior of cross-screen live streaming news watching, the authors hope to explore innovative interaction styles with users and, at the same time, increase their cross-screen user experience. The purpose of this study is to explore the users’ task performance regarding information search while conducting cross-screen interactions. The experiment was a two-factor mixed factorial design, i.e. 2 (viewing style) × 2 (graphic/text focus). A total of four prototypes were created for the experiment. Twelve participants were invited to take part in the experiment by convenient sampling method. The participants were asked to conduct five tasks. Among them, two of the participants’ task performance were collected for further statistical analysis. After the tasks were conducted, each participant was required to answer the questionnaire of System Usability Scale (SUS), NASA Task Load Index (NASA-TLX), and subjective preference. A semi-structured interview was also conducted after the participant completed the experimental tasks.
The generated results of this study revealed that: (1) The viewing style tended to be different according to users’ use scenarios. Their degrees of interests were related to the information contents. (2) The recommended information visualization is to adopt graphic first with text as supportive information. That is, when the user could not understand the meaning of the graphics, they can confirm by reading the texts or click on the relevant icon for more information. (3) In task 1, most participants preferred to interact with the device in the horizontal style with texts first and graphics as supportive design. This is because the toolbar is placed on the right side of the screen for better click-on position. (4) In task 5, most participants preferred interact with the device in the vertical style with graphics first and texts as supportive design. This is because the page was placed in the lower right corner of the screen after zooming out and it was displayed as an icon.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Benbasat, I., Todd, P.: An experimental investigation of interface design alternatives: icon vs. text and direct manipulation vs. menus. Int. J. Man-Mach. Stud. 38(3), 369–402 (1993)
Brooke, J.: System Usability Scale (SUS): a quick-and-dirty method of system evaluation user information. Digital equipment co ltd. 1-7 (1986)
Chen, C.H., Chen, S.C.: Effects of 2D wedge design as a wayfinding facilitator in a 3D virtual environment. J. Soc. Inf. Disp. 23(1), 27–35 (2015)
Deng, X., Kahn, B.E., Unnava, H.R., Lee, H.: A “wide” variety: effects of horizontal versus vertical display on assortment processing, perceived variety, and choice. J. Mark. Res. 53(5), 682–698 (2016)
Kari, J., Savolainenb, R.: Relationships between information seeking and context: a qualitative study of Internet searching and the goals of personal development. Library Inf. Sci. Res. 29(1), 47–69 (2007)
Neem, R.C., Dozier, D.M.: Second screen effects: linking multiscreen media use to television engagement and incidental learning. Convergence 23(2), 214–226 (2017)
Norman, D.A.: The Psychology of Everyday Things. Basic Books, New York (2013)
Ojanpää, H., Näsänen, R., Kojo, I.: Eye movements in the visual search of word lists. Vis. Res. 42(12), 1499–1512 (2002)
Pavlik, J.V.: Digital Technology and the Future of Broadcasting: Global Perspectives. Routledge, Abingdon (2015)
Shin, D.-H.: Defining sociability and social presence in Social TV. Comput. Hum. Behav. 29(3), 939–947 (2013)
Shneiderman, B., Plaisant, C.: Designing the User Interface: Strategies for Effective Human-Computer Interaction. Pearson Education India, New Delhi (2009)
Theil, C.A., Hwang, F.: Text or image? Investigating the effects of instruction type on mid-air gesture making with novice older adults. Paper presented at the Proceedings of the 10th Nordic Conference on Human-Computer Interaction (2018)
Yang, G.-Z., Dempere-Marco, L., Hu, X.-P., Rowe, A.: Visual search: psychophysical models and practical applications. Image Vis. Comput. 20(4), 291–305 (2002). https://doi.org/10.1016/S0262-8856(02)00022-7
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Che, L.Y., Chen, CH. (2020). A Study on the Cross-Screen User Experience of Watching Live Streaming News. In: Stephanidis, C., Marcus, A., Rosenzweig, E., Rau, PL.P., Moallem, A., Rauterberg, M. (eds) HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies. HCII 2020. Lecture Notes in Computer Science(), vol 12423. Springer, Cham. https://doi.org/10.1007/978-3-030-60114-0_41
Download citation
DOI: https://doi.org/10.1007/978-3-030-60114-0_41
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-60113-3
Online ISBN: 978-3-030-60114-0
eBook Packages: Computer ScienceComputer Science (R0)