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International Conference on Human-Computer Interaction

HCII 2020: HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media pp 522–534Cite as

Research on Payment UX Status During the Share Cycle Services Between Japan and China

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12427))

Abstract

Different from traditional services, online services can simply develop from the place of origin to any region of the world. However, users in different regions are mostly used to local service design. Therefore, when online services are developed in different regions, service designers should consider that users have different perceptions of user experience. In this study, the rapid development of shared bikes around the world is used as a reference object. By comparing the different payment systems of online Share Cycle services between China and Japan, investigate the reasons, and research on User Experience of the Payment System (include Pre-charge or Post Payment, Manual Payment or Automatic Payment etc.) by questionnaire survey. In the subsequent research, I hope to propose user experience and service design methods that can be applied to China and Japan.

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References

  1. iiMedia Research: The first half of 2018 China’s shared bicycle industry monitoring report, 21 June 2018. https://www.iimedia.cn/c400/63243.html. Accessed 2020 Jan 30

  2. Ministry of Land, Infrastructure, Transport and Tourism: Share cycle initiatives, November 2018. https://www.mlit.go.jp/common/001267508.pdf. Accessed 30 Jan 2020

  3. Iimedia Data, https://data.iimedia.cn/page-category.jsp?nodeid=24733915. Accessed 23 Feb 2020

  4. Ipsos Data. http://www.199it.com/archives/962869.html. Accessed 23 Feb 2020

  5. Bank of Japan: Payment and Settlement Systems Report – Annex. https://www.boj.or.jp/research/brp/psr/data/psrb180928a.pdf. Accessed 20 Feb 2020

  6. Mobile Marketing Data Labo. https://mmdlabo.jp/investigation/detail_1821.html. Accessed 20 Feb 2020

  7. People’s Bank of China: Overall operation of the payment system in the fourth quarter of 2017. http://www.pbc.gov.cn/goutongjiaoliu/113456/113469/3492259/2018030510583487991.pdf. Accessed 23 Feb 2020

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Author information

Authors and Affiliations

  1. Tokyo Metropolitan University, 6-6 Asahigaoka, Hino, Tokyo, Japan

    Jiahao Jiang, Keiko Kasamatsu & Takeo Ainoya

Authors
  1. Jiahao Jiang
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  2. Keiko Kasamatsu
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  3. Takeo Ainoya
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Corresponding author

Correspondence to Jiahao Jiang .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. University of Central Florida, Orlando, FL, USA

    Gavriel Salvendy

  3. University of West Florida, Pensacola, FL, USA

    June Wei

  4. Tokyo University of Science, Tokyo, Japan

    Sakae Yamamoto

  5. Tokyo City University, Tokyo, Japan

    Hirohiko Mori

  6. Towson University, Towson, MD, USA

    Gabriele Meiselwitz

  7. Missouri University of Science and Technology, Rolla, MO, USA

    Fiona Fui-Hoon Nah

  8. Missouri University of Science and Technology, Rolla, MO, USA

    Keng Siau

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Cite this paper

Jiang, J., Kasamatsu, K., Ainoya, T. (2020). Research on Payment UX Status During the Share Cycle Services Between Japan and China. In: Stephanidis, C., et al. HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media. HCII 2020. Lecture Notes in Computer Science(), vol 12427. Springer, Cham. https://doi.org/10.1007/978-3-030-60152-2_39

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  • DOI: https://doi.org/10.1007/978-3-030-60152-2_39

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60151-5

  • Online ISBN: 978-3-030-60152-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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