Abstract
The demand for women who are in pregnancy transforms form medical birth service to high-quality life gestation. The family-centered approaches to maternity care present an important direction for fitting the needs of pregnant women, the better pregnancy experience, and more emotional care. In this paper, we explore design issues in developing a smart service product system for pregnant women and her family. As a prototype, we have developed a service to provide the family-centered maternity health care link with a pregnant woman, her family, and maternity hospital. The prototype includes an application provide telemedicine support, antenatal report visualization, and maternity information sharing for the whole family. These features are designed and implemented based on the principle of family-centered maternity health care, which will highlight how to dissolve the boundary between the medical system and pregnant women’s family, and how to increase the emotional link between the puerpera and her family members. The contribution of this paper is to research on maternity health service lies in a complete set of smart service design processes based on FCMC mode and discussion on the relationship on medicine, puerpera, and her family.
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Gao, B., Dai, X. (2020). Smart Service Design Facilitate and Develop the FCMC (Family-Centered Maternity Care). In: Stephanidis, C., Antona, M., Ntoa, S. (eds) HCI International 2020 – Late Breaking Posters. HCII 2020. Communications in Computer and Information Science, vol 1294. Springer, Cham. https://doi.org/10.1007/978-3-030-60703-6_57
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DOI: https://doi.org/10.1007/978-3-030-60703-6_57
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