Abstract
The role of information systems is extremely important for a business, especially those operating in the field of technology. The information system works with people, information technology and processes to accomplish business objectives. In the development process of large companies, the member units create many applications to serve their purposes. Increasing the number of applications or portals consumes employees’ time, and they may eventually be unable to keep track of all the necessary or useful information. That is why it is necessary to build a centralized and intelligent information access point for large organizations. The paper presents such a solution for the largest software company in Vietnam, the FPT software company. The paper describes the architectures and technologies applied to build an access point that brings whole new experiences to all employees. By integrating smart features based on artificial intelligence, the work contributed to enhancing performance and quality of work for 28,000 internal users. The approaches and results of the paper are completely applicable to similar large company models.
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Hai, M.M., Hung, P.D. (2020). Centralized Access Point for Information System Integration Problems in Large Enterprises. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2020. Lecture Notes in Computer Science(), vol 12341. Springer, Cham. https://doi.org/10.1007/978-3-030-60816-3_27
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DOI: https://doi.org/10.1007/978-3-030-60816-3_27
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