Abstract
In social robotics, user-personalised messages is a technique that can be used to persuade a person to do something. Those messages can be personalised according to the personality of whom will receive this message. So, it is essential to know the personality traits of the target. However, we have many traits, e.g., a person can be extroverted, assertive, logical, among others. Because of that, it is challenging to create a strategy that can reach all the traits. In this sense, we chose to focus our persuasion strategies to approach the assertive trait of a person. The strategies were applied in a storytelling scenario with an autonomous social robot behaving assertively using strategies to suggesting the person change the decision with assertive messages and nonverbal persuasive techniques. Besides, we take into account the assertiveness level of the participant to measure if this level influences the acceptance of robot suggestion or not. We observed from the results that a person’s assertiveness level might influence the perception regarding the persuasive agent and the decisions-made in the task.
We would like to thank the State University of Rio Grande do Norte (UERN), National Council for Scientific and Technological Development (CNPq) program Science without Border: 201833/2014-0 - Brazil and Agência Regional para o Desenvolvimento e Tecnologia (ARDITI) - M1420-09-5369-000001, for PhD grants to the first and second author, respectively. This work was also supported by Fundação para a Ciência e a Tecnologia: (FCT) - UIDB/50021/2020.
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- 1.
MBTI assumes 16 personality types from the combination of four opposite pairs, representing preferences or dichotomies. The pairs are Extraversion (‘E’)/Introversion (‘I’); Sensing (‘S’)/iNtuition (‘N’); Thinking (‘T’)/Feeling (‘F’) and Judging (‘J’)/Perceiving (‘P’).
- 2.
To compare the responses of the pre-questionnaire MBTI with the MBTI system classification based on decisions made in the system scenario.
- 3.
The narrative has a non-linear parallel structure, which makes the story go through different places and situations depending on the final decision at each DP.
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Paradeda, R.B., Ferreira, M.J., Martinho, C., Paiva, A. (2020). The Importance of the Person’s Assertiveness in Persuasive Human-Robot Interactions. In: Wagner, A.R., et al. Social Robotics. ICSR 2020. Lecture Notes in Computer Science(), vol 12483. Springer, Cham. https://doi.org/10.1007/978-3-030-62056-1_43
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