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Evaluation of Cloud Business Intelligence Prior to Adoption: The Voice of Small Business Enterprises in a South African Township

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Information Systems (EMCIS 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 402))

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Abstract

The purpose of this qualitative study was to provide an insight into how small business enterprises from a South African township evaluated cloud business intelligence solutions and the challenges faced. The study found that despite limited knowledge in security evaluation and lack of easy-to-use techniques for small business enterprise, decision makers conducted basic and unsystematic evaluation of cloud business intelligence prior to adoption. Unsystematic security evaluation was mainly on data security, access control functionalities such as authentication, cloud service providers’ security, trust and reliability and financial risks. The study concluded that an easy-to-use security evaluation framework for cloud business intelligence solution tailored for small business enterprises was a necessity to overcome challenges among enterprises in South African townships in order to enhance good security practices when adopting cloud services.

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Authors and Affiliations

  1. University of South Africa, Pretoria, South Africa

    Moses Moyo & Marianne Loock

Authors
  1. Moses Moyo
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  2. Marianne Loock
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Corresponding author

Correspondence to Moses Moyo .

Editor information

Editors and Affiliations

  1. Department of Digital Innovation, School of Business, University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

  3. School of Strategy and Leadership, Coventry University, Coventry, UK

    Muhammad Mustafa Kamal

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Moyo, M., Loock, M. (2020). Evaluation of Cloud Business Intelligence Prior to Adoption: The Voice of Small Business Enterprises in a South African Township. In: Themistocleous, M., Papadaki, M., Kamal, M.M. (eds) Information Systems. EMCIS 2020. Lecture Notes in Business Information Processing, vol 402. Springer, Cham. https://doi.org/10.1007/978-3-030-63396-7_30

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  • DOI: https://doi.org/10.1007/978-3-030-63396-7_30

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-63395-0

  • Online ISBN: 978-3-030-63396-7

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