Skip to main content

Multi-view Conversational Search Interface Using a Dialogue-Based Agent

  • Conference paper
  • First Online:
Book cover Advances in Information Retrieval (ECIR 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12657))

Included in the following conference series:

Abstract

We present a demonstration application for dialogue-based search. In this system, a conversational agent engages with the user of an online search tool to support their search activities. Agent-supported conversational search of this type represents a fundamental advance beyond current standard search engines, such as web search tools. Analogous to the role of a human librarian, the agent can direct the user to potentially interesting retrieved information and provide suggestions to help progress the searcher’s activities.

This work was supported by Science Foundation Ireland as part of the ADAPT Centre (Grant 13/RC/2106) at Dublin City University.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://tinyurl.com/y5phk9f9.

  2. 2.

    https://palletsprojects.com/p/flask/.

  3. 3.

    https://getbootstrap.com/.

  4. 4.

    https://rasa.com/.

  5. 5.

    https://pypi.org/project/pyspellchecker/.

  6. 6.

    https://pypi.org/project/wikipedia/.

References

  1. Kaushik, A., Bhat Ramachandra, V., Jones, G.J.F.: An interface for agent supported conversational search. In: Proceedings of the 2020 Conference on Human Information Interaction and Retrieval, CHIIR 2020, pp. 452–456. Association for Computing Machinery, New York (2020)

    Google Scholar 

  2. Kaushik, A., Jones, G.J.F.: Exploring current user web search behaviours in analysis tasks to be supported in conversational search. In: Second International Workshop on Conversational Approaches to Information Retrieval (CAIR 2018), Ann Arbor Michigan, USA (2018)

    Google Scholar 

  3. Leech, G., Weisser, M.: Generic speech act annotation for task-oriented dialogues. In: Proceedings of the Corpus Linguistics 2003 Conference, vol. 16, pp. 441–446. Lancaster University, Lancaster (2003)

    Google Scholar 

  4. Loisel, A., Chaignaud, N., Kotowicz, J.P.: Modeling human interaction to design a human-computer dialog system. arXiv preprint arXiv:0911.5652 (2009)

  5. Maes, P.: Agents that reduce work and information overload. Commun. ACM 37(7), 30–40 (1994)

    Article  Google Scholar 

  6. Radlinski, F., Craswell, N.: A theoretical framework for conversational search. In: Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval, pp. 117–126. ACM (2017)

    Google Scholar 

  7. Sitter, S., Stein, A.: Modeling the illocutionary aspects of information-seeking dialogues. Inf. Process. Manag. 28(2), 165–180 (1992)

    Article  Google Scholar 

  8. Stein, A., Thiel, U.: A conversational model of multimodal interaction in information systems. In: Proceedings of the Eleventh National Conference on Artificial Intelligence, pp. 283–288. AAAI Press (1993)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Abhishek Kaushik .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kaushik, A., Loir, N., Jones, G.J.F. (2021). Multi-view Conversational Search Interface Using a Dialogue-Based Agent. In: Hiemstra, D., Moens, MF., Mothe, J., Perego, R., Potthast, M., Sebastiani, F. (eds) Advances in Information Retrieval. ECIR 2021. Lecture Notes in Computer Science(), vol 12657. Springer, Cham. https://doi.org/10.1007/978-3-030-72240-1_58

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-72240-1_58

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-72239-5

  • Online ISBN: 978-3-030-72240-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics