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Smart and Inclusive Bicycling? Non-users’ Experience of Bike-Sharing Schemes in Scandinavia

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Book cover HCI in Mobility, Transport, and Automotive Systems (HCII 2021)

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Abstract

Being both affordable and sustainable, bike-sharing schemes have a promising potential of providing smart and sustainable mobility solutions for all. However, for bike-sharing to become part of a convenient, sustainable, and accessible mobility system, it must meet the needs of a wide range of users. Today, existing supply of bike-sharing schemes rarely take diversity into account: people who travel with kids, people who do not feel secure in biking or people who carry heavy luggage, do not have the opportunity to use the system. The lack of diversity in the contemporary bike-sharing supply presents a problem for visions of smart mobility for all. While a body of research points to differences in bicycling due to socio-economic factors and norms, there is little knowledge on how diverse mobility needs affect the attractiveness of using a bike-sharing scheme. This paper addresses non-users’ perceptions of public bike-sharing schemes in Denmark and Sweden. The empirical material includes 14 in-depth interviews and two focus groups with non-users. Research questions include what everyday mobility needs the informants have, and if they can be meet by the local bike-sharing scheme, as well as how the bike-sharing scheme meets the diversity in restrictions, needs, and preferences of transport. The paper finds that non-use of bike-sharing schemes in Scandinavia can be explained through three overall narratives: ‘I have my own bicycle’, ‘I travel with kids’, and ‘I don’t feel safe.’ It argues that obstacles of using bike-sharing schemes in part can be explained the ‘one fits all’ approach that dominates bike-sharing design today. By adding a perspective on diversity, the paper contributes to filling the research gap in new mobility solutions and diversity.

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Notes

  1. 1.

    Rick Leblanc, Sustainable business 2019: https://www.thebalancesmb.com/how-do-bicycle-sharing-systems-work-4176148. Italics added by authors.

  2. 2.

    See more https://bycyklen.dk/om-bycyklen/

  3. 3.

    We draw this conclusion from an initial round of telephone interviews we did as part of this study, to understand how equity and bike-sharing is approached by professional actors, as well as NGO:s that support cycling in the Oresund region.

  4. 4.

    https://www.tinngo.eu/

  5. 5.

    https://www.kk.dk/sites/default/files/edoc/Attachments/23020624-32266360-1.pdf.

  6. 6.

    These examples are collected from a workshop on bike-sharing business models that can support diversity, arranged by the authors within the frame of TInnGO, a horizon 2020 program focusing on gender and smart mobility. More info about the workshop: https://transportgenderobservatory.eu/2021/01/25/scandinavian-hub-workshop-on-gender-and-diversity-in-biking/

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Funding

This research received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement no. 824349.

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Correspondence to Malin Henriksson .

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Breengaard, M.H., Henriksson, M., Wallsten, A. (2021). Smart and Inclusive Bicycling? Non-users’ Experience of Bike-Sharing Schemes in Scandinavia. In: Krömker, H. (eds) HCI in Mobility, Transport, and Automotive Systems. HCII 2021. Lecture Notes in Computer Science(), vol 12791. Springer, Cham. https://doi.org/10.1007/978-3-030-78358-7_37

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  • DOI: https://doi.org/10.1007/978-3-030-78358-7_37

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