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International Conference on Applied Human Factors and Ergonomics

AHFE 2021: Advances in Human Factors and System Interactions pp 95–100Cite as

Improving On-Campus Digital Mental Health Support for Underrepresented University Students

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Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 265))

Abstract

Recent studies have shown a growing demand on college campuses for mental health support and services. At the same time, Black and Latinx students have a higher incidence of unsatisfied needs for mental wellbeing and are more likely to encounter difficulties with mental health services. A technological approach for the navigation of mental health services on campus is a promising approach to meeting Black and Latinx students’ mental health needs. This paper presents the results of an exploratory study that focuses on understanding the technology habits and preferences correlated with students' mental health and how those relate to what is presented by college and university counseling center websites. Findings illustrate how the college students' preferences for applications that integrate with their current on-campus programs clashed with the easily available offerings of campus counseling centers. These results demonstrate the disconnect between Enterprise UX and modern college students' technology practices.

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Author information

Authors and Affiliations

  1. Department of Informatics, University of California, Irvine, Irvine, CA, USA

    Lucretia Williams, Candace Williams, Leah Clements & Michael Allotey

  2. Department of Computer Science, Howard University, Washington, DC, USA

    Rebecca Black, Gillian R. Hayes & Gloria Washington

Authors
  1. Lucretia Williams
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  2. Candace Williams
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  3. Leah Clements
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  4. Michael Allotey
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  5. Rebecca Black
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  6. Gillian R. Hayes
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  7. Gloria Washington
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Corresponding author

Correspondence to Lucretia Williams .

Editor information

Editors and Affiliations

  1. Faculty of Science and Technology, Universidade NOVA de Lisboa, Caparica, Portugal

    Isabel L. Nunes

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Williams, L. et al. (2021). Improving On-Campus Digital Mental Health Support for Underrepresented University Students. In: Nunes, I.L. (eds) Advances in Human Factors and System Interactions. AHFE 2021. Lecture Notes in Networks and Systems, vol 265. Springer, Cham. https://doi.org/10.1007/978-3-030-79816-1_12

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  • DOI: https://doi.org/10.1007/978-3-030-79816-1_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-79815-4

  • Online ISBN: 978-3-030-79816-1

  • eBook Packages: EngineeringEngineering (R0)

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