Abstract
Conversations among remote people cannot be easily initiated. A lack of non-verbal information in video calls contributes to the difficulty in initiating conversations. Conversely in face-to-face situations, conversations are initiated by exchanging gaze information, particularly mutual gaze. However, the mutual gaze cannot be easily established between remote locations. In this study, we proposed a voice call system with robots to initiate conversations between remote people by exchanging gaze information. The evaluation results showed that the proposed system was effective in reducing the psychological burden of initiating conversations between remote people.
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Tanokashira, A., Kawaguchi, I., Shizuki, B., Takahashi, S. (2021). Supporting the Initiation of Remote Conversation by Presenting Gaze-Based Awareness Information. In: Hernández-Leo, D., Hishiyama, R., Zurita, G., Weyers, B., Nolte, A., Ogata, H. (eds) Collaboration Technologies and Social Computing. CollabTech 2021. Lecture Notes in Computer Science(), vol 12856. Springer, Cham. https://doi.org/10.1007/978-3-030-85071-5_9
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DOI: https://doi.org/10.1007/978-3-030-85071-5_9
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