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European Conference on Software Process Improvement

EuroSPI 2021: Systems, Software and Services Process Improvement pp 363–376Cite as

Knowledge Sharing in Agile Settings: State of the Practice of Organizational Training

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1442))

Abstract

One of the central tasks of process improvement is to deal with changing environmental conditions, and organizational training is crucial for this purpose. The software industry is one such dynamic and ever-changing environment. However, knowledge dissemination and ongoing learning is an open challenge in this industry, especially in agile organizations where continuous learning is essential. This paper has two aims: 1) investigate and report the state of organizational training practice in the agile software development setting; 2) identify relevant issues to be considered by agile organizations addressing the organizational training process. To do this, we conducted a systematic mapping of the literature to provide an overview of how agile organizations plan, perform, and assess their training activities as part of their continuous learning process. Compared with other agile software development domains, the literature on this topic is scant, but we were able to derive relevant results related, for example, to the most popular training techniques or training coordination mechanisms. We also identified some evidence gaps concerning how organizations plan training, how they use training records, and how they assess and improve training processes. The paper concludes by presenting eight important issues that cover the different organizational training activities and that provide valuable insights to effectively share knowledge in agile settings.

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Acknowledgment

This work was partly supported by the ANID PFCHA/DOCTORADO BECAS CHILE/2018 – 72190378.

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Authors and Affiliations

  1. Universidad Politécnica de Madrid, Madrid, Spain

    Sabrina Gutiérrez, Valeria Henriquez & Ana M. Moreno

Authors
  1. Sabrina Gutiérrez
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  2. Valeria Henriquez
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  3. Ana M. Moreno
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Corresponding author

Correspondence to Valeria Henriquez .

Editor information

Editors and Affiliations

  1. Gazi University, Ankara, Turkey

    Murat Yilmaz

  2. Dublin City University, Dublin, Ireland

    Paul Clarke

  3. I.S.C.N. GesmbH, Graz, Austria

    Richard Messnarz

  4. IMC University of Applied Sciences Krems, Krems, Austria

    Michael Reiner

Appendix A. List of Primary Studies

Appendix A. List of Primary Studies

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    M. De Angelis and R. Bizzoni, “AGILE Methodology in Progesi MDA Model (MetaDynamic–Agile),” Proc. 4th Int. Conf. Softw. Eng. Def. Appl., vol. 422, pp. 243–260, 2016.

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  3. [A3]

    T. D. Oyetoyan, D. S. Cruzes, and M. G. Jaatun, “An empirical study on the relationship between software security skills, usage and training needs in agile settings,” Proc. - 2016 11th Int. Conf. Availability, Reliab. Secur. ARES 2016, pp. 548–555, 2016.

  4. [A4]

    S. B. Doeze Jager-van Vliet, M. P. Born, and H. T. van der Molen, “Using a portfolio-based process to develop agility among employees,” Hum. Resour. Dev. Q., vol. 30, no. 1, pp. 39–60, Mar. 2019.

  5. [A5]

    T. Øvad and L. B. Larsen, “How to reduce the UX bottleneck – train your software developers,” Behav. Inf. Technol., vol. 35, no. 12, pp. 1080–1090, 2016.

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    B. Maqbool, F. U. Rehman, M. Abbas, and S. Rehman, “Implementation of Scrum in Pakistan’s IT Industry,” in Proceedings of the 2018 2nd International Conference on Management Engineering, Software Engineering and Service Sciences - {ICMSS} 2018, 2018, pp. 139–146.

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    R. K. Gupta and T. Anand, “Knowledge Transfer for Global Roles in GSE,” in 2017 {IEEE} 12th International Conference on Global Software Engineering ({ICGSE}), 2017, pp. 81–85.

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    T. Anand, C. Reddy, and V. S. Mani, “System Testing Optimization in a Globally Distributed Software Engineering Team,” in 2016 {IEEE} 11th International Conference on Global Software Engineering ({ICGSE}), 2016, pp. 99–103.

  9. [A9]

    M. Daneva and C. Wang, “Security Requirements Engineering in the Agile Era: How Does it Work in Practice?,” in 2018 {IEEE} 1st International Workshop on Quality Requirements in Agile Projects ({QuaRAP}), 2018, pp. 10–13.

  10. [A10]

    C. J. Stettina, T. Offerman, B. De Mooij, and I. Sidhu, “Gaming for Agility: Using Serious Games to Enable Agile Project & Portfolio Management Capabilities in Practice,” in 2018 {IEEE} International Conference on Engineering, Technology and Innovation ({ICE}/{ITMC}), 2018, pp. 1–9.

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    V. Santos, A. Goldman, and H. Roriz Filho, “The Influence of Practices Adopted by Agile Coaching and Training to Foster Interaction and Knowledge Sharing in Organizational Practices,” in 2013 46th Hawaii International Conference on System Sciences, 2013, pp. 4852–4861.

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Gutiérrez, S., Henriquez, V., Moreno, A.M. (2021). Knowledge Sharing in Agile Settings: State of the Practice of Organizational Training. In: Yilmaz, M., Clarke, P., Messnarz, R., Reiner, M. (eds) Systems, Software and Services Process Improvement. EuroSPI 2021. Communications in Computer and Information Science, vol 1442. Springer, Cham. https://doi.org/10.1007/978-3-030-85521-5_24

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  • DOI: https://doi.org/10.1007/978-3-030-85521-5_24

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