Abstract
The heuristic evaluation is a cost-effective method that identifies usability problems with interfaces and interactive systems. In order to perform it, a set of heuristics must be selected, which can be of two types: generic or domain specific heuristics. Currently, with the dissemination of mobile devices and their applications in people's daily lives, several mobile applications that interact with external equipment have emerged, with particularities in terms of their use. The inexistence of domain-specific heuristics for this field, led us to propose our own set following the methodology proposed by Quiñones et al. to develop usability and UX heuristics for specific domains. This paper presents the application of such methodology to propose a set of heuristics suitable to evaluate mobile applications that interact with external equipment. For this, we have taken into account 3 mobile applications, and integrated 4 experiments, to improve and validate the results.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsNotes
- 1.
PHSD – Proposed Heuristic for Specific Domain.
References
Quiñones, D., Ruso, C., Ruso, V.: A methodology to develop usability/user experience heuristics. In: Computer Standards and Interfaces (2018)
Nielsen, J.: 10 usability heuristics for user interface design. In: Conference Companion on Human Factors in Computing Systems CHI 94 (1995)
Miranda, R.M.: Analysis of the Usability of Mobile device Applications based upon Heuristics. Human Machine Interaction and Software Technology Research Group, Paderborn (2014)
Gómez, R.Y., Caballero, D.C., Sevillano, J.L.: Heuristic evaluation on mobile interfaces: a new checklist (2014)
Nielsen, J.: Usability 101: introduction to usability. Nielsen Normal Group, 3rd January 2012. https://www.nngroup.com/articles/usability-101-introduction-to-usability/. Accessed 12 Dec 2020
Alturki, R., Gay, V.: Usability attributes for mobile applications: a systematic review. In: Recent Trends and Advances in Wireless and IoT-enabled Networks, Australia 2019
Morville, P.: User experience design. Semantic Studios (2004). https://semanticstudios.com/user_experience_design/. Accessed 12 Dec 2020
Reis, P., Páris, C., Gomes, A.: An experimental activity to develop usability and UX heuristics. In: Agredo-Delgado, V., Ruiz, P.H., Villalba-Condori, K.O. (eds.) HCI-COLLAB 2020. CCIS, vol. 1334, pp. 20–29. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-66919-5_3
Quiñones, D., Rusu e D. Arancibia, C.: SNUXH: a set of social network user experience heuristics. Appl. Sci. 1–46 (2020)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Reis, P., Páris, C., Gomes, A. (2022). SHEEN: Set of Heuristics to Evaluate Mobile Applications that Interact with External Equipment. In: Ahram, T., Taiar, R. (eds) Human Interaction, Emerging Technologies and Future Systems V. IHIET 2021. Lecture Notes in Networks and Systems, vol 319. Springer, Cham. https://doi.org/10.1007/978-3-030-85540-6_24
Download citation
DOI: https://doi.org/10.1007/978-3-030-85540-6_24
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-85539-0
Online ISBN: 978-3-030-85540-6
eBook Packages: EngineeringEngineering (R0)