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Understanding Factors Influencing Infusion and Use of an Online Collaboration Tool: A Case of a Higher Education Institution in Lesotho

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Part of the book series: Lecture Notes in Computer Science ((LNTCS,volume 12950))

Abstract

It is imperative for organisations adopting new technologies to investigate factors that may encourage or discourage users from using such technologies in the initial stages of adoption. This may help in identifying, among others, training needs to focus on in further encouraging users to continue to use the technology. This study investigated the above phenomenon by specifically focusing on the Online Collaboration Tool (OCT) at a higher education institution in Lesotho. The study followed a quantitative approach where data was collected from a sample of 216 respondents through a questionnaire. The data was analysed using the Statistical Package for the Social Sciences (SPSS). Theoretically grounded on the Unified Theory of Acceptance and Use of Technology model, the study found that performance expectancy and effort expectancy positively influence the behavioural intention of students to use the online collaborative tool (OCT); while social influence, facilitating conditions and behavioural intention do not have a significant influence on the students’ behaviour to use OCT. The results suggest that students actually use technology irrespective of whether they think they will learn or not learn from using it.

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Notes

  1. 1.

    A specific name of the department has been withheld for anonymity purposes, and throughout the paper, reference to the department will be used as such.

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Correspondence to Okuthe P. Kogeda .

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Khomokhoana, P.J., Kogeda, O.P. (2021). Understanding Factors Influencing Infusion and Use of an Online Collaboration Tool: A Case of a Higher Education Institution in Lesotho. In: Gervasi, O., et al. Computational Science and Its Applications – ICCSA 2021. ICCSA 2021. Lecture Notes in Computer Science(), vol 12950. Springer, Cham. https://doi.org/10.1007/978-3-030-86960-1_31

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  • DOI: https://doi.org/10.1007/978-3-030-86960-1_31

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