Abstract
The present status of the user experience of the keyboard on smartphones (UXKS) remains ambiguous because of the fast-changing developments of smartphones. This study adopted an online questionnaire (N = 866) to explore users’ current experience, habits, and preferences towards specific objects, including large smartphones and the dual-task input when interacting with their smartphones and the keyboards. The results concluded the user profile of UXKS, and found that users were suffering from long-time use of large smartphones. Additionally, the dual-task operation has become common, with increasing numbers using type or swipe keyboards while driving and walking in particular. The study could provide research objects and basis for organizations and corporations to enlighten future studies on the optimization of the smartphone keyboard design under various scenarios.
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Wang, Y., Lin, T., Yu, J., Wang, L., He, J., Ke, L. (2021). Current Status of User Experience of the Keyboard on Smartphones: An Overall Questionnaire Analysis. In: Stephanidis, C., et al. HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence. HCII 2021. Lecture Notes in Computer Science(), vol 13095. Springer, Cham. https://doi.org/10.1007/978-3-030-90963-5_14
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