Abstract
Researchers from the Federal Aviation Administration’s (FAA) Civil Aerospace Medical Institute and from the University of Oklahoma’s School of Industrial and Systems Engineering are studying the characteristics of expert tower controller visual scanning behavior in support of the FAA’s exploration of ways to enhance controller training. Training enhancements potentially include the use of advanced simulation tools (such as virtual reality systems) to teach controller trainees critical scanning skill(s). We collected eye-tracking data from controller subject matter experts while they controlled simulated air traffic scenarios in a high fidelity tower cab simulator. In this paper, we describe the methodology used to collect and analyze the data as well as summarize the results of the analyses. These results may inform the design of scanning training tools. Furthermore, we summarize lessons learned from our use of simulation and our methods of collecting performance measures that may be useful for those developing scanning training tools that will also use simulation. Our findings suggest that training tools should continue to train what is taught in today’s curriculum regarding scanning, to frequently scan “hot spots” such as both ends of an active runway, and to prioritize traffic at the airfield before traffic occurring farther out. Our findings also suggest that controllers could be taught to use different scanning patterns based on the ATC task they are currently carrying out and to use these patterns consistently.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Hilburn, B.: Head down time in aerodrome operations: a scope study. EUROCONTROL. Center for Human Performance Research, Brétigny-sur-Orge (2004)
Pinska, E.: Warsaw tower observations. Experimental Centre Note No. 02/07. EUROCONTROL, Brétigny-sur-Orge (2007)
Pinska, E., Tijus, C.: Augmented reality technology for control tower analysis of applicability based on the field study. In: Proceedings of the 1st CEAS European Air and Space Conference, pp. 573–580 (2007)
Federal Aviation Administration: FAA Air Traffic Control Operations Concepts Volume 7: ATCT Tower Controllers (DOT/FAA/AP-87-0). http://www.dtic.mil/dtic/tr/fulltext/u2/a210455.pdf
Durso, F.T., Johnson, B.R., Crutchfield, J.M.: Dimensions of air traffic control tower information needs: from information requests to display design. J. Exp. Psychol. Appl. 16(3), 219–237 (2010)
Ellis, S.R., Liston, D.B.: Static and motion-based visual features used by airport tower controllers: some implications for the design of remote or virtual towers. NASA/TM—2011–216427. National Aeronautics and Space Administration, Moffett Field, California (2011)
Abich, J., Parker, J., Murphy, J.S., Eudy, M.: A review of the evidence for training effectiveness with virtual reality technology. Virtual Reality 25(4), 919–933 (2021). https://doi.org/10.1007/s10055-020-00498-8
Kaplan, A.D., Cruit, J., Endsley, M., Beers, S.M., Sawyer, B., Hancock, P.A.: The effects of virtual reality, augmented reality, and mixed reality as training enhancement methods: a meta-analysis. Hum. Factors 63(4), 706–726 (2020)
Li, W.C., Kearney, P., Braithwaite, G., Lin, J.J.H.: How much is too much on monitoring tasks? Visual scan patterns of single air traffic controller performing multiple remote tower operations. Int. J. Ind. Ergon. 67, 135–144 (2018)
Manske, P.G., Schier, S.L.: Visual scanning in an air traffic control tower – a simulation study. In: 6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) and the Affiliated Conferences, AHFE 2015, vol. 3, pp. 3274–3279. Elsevier (2015)
Svensson, Å.: Air traffic controllers’ work-pattern during air traffic control tower simulations: a eye-tracking study of air traffic controllers’ eye-movements during arrivals. Linköping University Examiner. https://doi.org/10.1108/02686900410549457
Kang, Z., Crutchfield, J., Palma Fraga, R., Mandal, S.: Spatial-temporal cluster approach to discover visual scanning behaviors in virtual reality. In: Proceedings of the 21st International Symposium on Aviation Psychology, Corvallis, OR (2021)
Crutchfield, J., Kang, Z., Palma Fraga, R., Mandal, S.: Applying eye-tracking technology to explore the visual scanning practices of air traffic control tower controllers. In: Proceedings of the 21st International Symposium on Aviation Psychology, Corvallis, OR (2021)
Palma Fraga, R., Kang, Z., Crutchfield, J., Mandal, S.: Visual search and conflict mitigation strategies used by expert en route air traffic controllers. Aerospace 8(7), 170 (2021)
Acknowledgements
This research was supported and funded by the FAA NextGen Organization’s Human Factors Division, ANG-C1. The FAA Technical Sponsor was the Air Traffic Organization’s Safety and Technical Training Service Unit’s Policy and Performance Division, Safety Performance Group, Human Performance Team (AJI-342).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 This is a U.S. government work and not under copyright protection in the U.S.; foreign copyright protection may apply
About this paper
Cite this paper
Crutchfield, J., Kang, Z., Palma Fraga, R., Lee, J. (2022). Identification of Expert Tower Controller Visual Scanning Patterns in Support of the Development of Automated Training Tools. In: Chen, J.Y.C., Fragomeni, G. (eds) Virtual, Augmented and Mixed Reality: Applications in Education, Aviation and Industry. HCII 2022. Lecture Notes in Computer Science, vol 13318. Springer, Cham. https://doi.org/10.1007/978-3-031-06015-1_13
Download citation
DOI: https://doi.org/10.1007/978-3-031-06015-1_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-06014-4
Online ISBN: 978-3-031-06015-1
eBook Packages: Computer ScienceComputer Science (R0)