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Working from Home in the COVID-19 Pandemic - Which Technological and Social Factors Influence the Working Conditions and Job Satisfaction of People with Disabilities?

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Computers Helping People with Special Needs (ICCHP-AAATE 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13342))

Abstract

Objective: The project aims to determine the technological and social factors, which promote or hinder work success and job satisfaction of people with disabilities in home office situations.

Methods: A mixed-methods approach (online survey and expert interviews) with 13 participants with disabilities from different fields of university work was chosen.

Results: People with disabilities face significantly greater challenges in home office work than people without disabilities; lack of ergonomic equipment, non-accessible technologies, and difficulties in communicating and interacting with colleagues and superiors result in negative impacts on work processes and job satisfaction.

Conclusion: The outcomes of the presented research are a first approach to survey and evaluate the conditions and effects of home office work for people with disabilities. Further studies are needed to explore different areas of work and different types of disabilities in greater depth.

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Author information

Authors and Affiliations

  1. TU Dortmund University, Emil-Figge-St. 50, 44227, Dortmund, Germany

    Susanne Dirks & Frederike Kurth

Authors
  1. Susanne Dirks
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  2. Frederike Kurth
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Corresponding author

Correspondence to Susanne Dirks .

Editor information

Editors and Affiliations

  1. Johannes Kepler University, Linz, Austria

    Klaus Miesenberger

  2. National and Kapodistrian University of Athens, Athens, Greece

    Georgios Kouroupetroglou

  3. European University Cyprus, Engomi, Cyprus

    Katerina Mavrou

  4. University of California at Santa Cruz, Santa Cruz, CA, USA

    Roberto Manduchi

  5. Politecnico di Milano, Milan, Italy

    Mario Covarrubias Rodriguez

  6. Masaryk University, Brno, Czech Republic

    Petr Penáz

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Dirks, S., Kurth, F. (2022). Working from Home in the COVID-19 Pandemic - Which Technological and Social Factors Influence the Working Conditions and Job Satisfaction of People with Disabilities?. In: Miesenberger, K., Kouroupetroglou, G., Mavrou, K., Manduchi, R., Covarrubias Rodriguez, M., Penáz, P. (eds) Computers Helping People with Special Needs. ICCHP-AAATE 2022. Lecture Notes in Computer Science, vol 13342. Springer, Cham. https://doi.org/10.1007/978-3-031-08645-8_22

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  • DOI: https://doi.org/10.1007/978-3-031-08645-8_22

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-08644-1

  • Online ISBN: 978-3-031-08645-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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