Abstract
Digital authentication is becoming essential to use a wide range of online services. A considerable amount of research has proposed accessible alternatives for visual CAPTCHAs for visually disabled people, which are often part of the authentication process, but surprisingly little research has investigated other aspects of the accessibility of digital authentication for this user group. We are conducting an online survey of visually disabled people in the UK and USA. In this paper we present preliminary results of the survey from the UK. These indicate a wide range of accessibility problems, particularly with CAPTCHAs and face recognition systems.
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Schmeelk, S., Petrie, H. (2022). Digital Authentication for Visually Disabled People: Initial Results of an Online Survey. In: Miesenberger, K., Kouroupetroglou, G., Mavrou, K., Manduchi, R., Covarrubias Rodriguez, M., Penáz, P. (eds) Computers Helping People with Special Needs. ICCHP-AAATE 2022. Lecture Notes in Computer Science, vol 13342. Springer, Cham. https://doi.org/10.1007/978-3-031-08645-8_6
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DOI: https://doi.org/10.1007/978-3-031-08645-8_6
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