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Situation-Aware eXplainability for Business Processes Enabled by Complex Events

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Business Process Management Workshops (BPM 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 460))

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Abstract

Traditionally, the organizational IT landscape is split between Business Process engines that are developed to handle process execution workloads and Complex Event Processing engines designed to search for event correlations in real time to derive actionable insights. For the benefit of process trustworthiness, this work focuses on combining the two engines, resulting in an enriched form of a process log that serves as an input to recently developed eXplainable Artificial Intelligence frameworks, yielding more adequate explanations for process execution outcomes. A designated methodology and a test scheme were created to systematically implement and evaluate our overall approach and its effectiveness in gaining situation-aware explainability. Specifically, we demonstrate our approach using a dataset populated for an illustrative process example, replaying its trace log against the PROTON CEP engine and feeding the result as an input for the SHAP explainer.

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Notes

  1. 1.

    PROTON open source (Apache v2 licence): https://github.com/ishkin/Proton.

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Correspondence to Lior Limonad .

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Amit, G., Fournier, F., Limonad, L., Skarbovsky, I. (2023). Situation-Aware eXplainability for Business Processes Enabled by Complex Events. In: Cabanillas, C., Garmann-Johnsen, N.F., Koschmider, A. (eds) Business Process Management Workshops. BPM 2022. Lecture Notes in Business Information Processing, vol 460. Springer, Cham. https://doi.org/10.1007/978-3-031-25383-6_5

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  • DOI: https://doi.org/10.1007/978-3-031-25383-6_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-25382-9

  • Online ISBN: 978-3-031-25383-6

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