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Dynamic Packaging Semantic Platform for Tourism Intermediaries

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Book cover Information and Communication Technologies in Tourism 2010

Abstract

Dynamic packaging is one of the most important technological trends in tourism. Intermediaries need e-Business solutions to offer the growing demand of personalised products and services. This paper describes a semantic e-Business platform for tourism package intermediaries that allows: adaptation and customisation of tourism products and services to the desires and restrictions of the tourist at any time; negotiation and coordination among different business partners; a digital collaboration environment of entities to carry out the business processes of the tourism intermediary; enough flexibility to adapt to future market demands and trends; enough flexibility to adapt to future tourist’s needs, business opportunities and restrictions.

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Bilbao, S., Lejarazu, A., Herrero, J. (2010). Dynamic Packaging Semantic Platform for Tourism Intermediaries. In: Gretzel, U., Law, R., Fuchs, M. (eds) Information and Communication Technologies in Tourism 2010. Springer, Vienna. https://doi.org/10.1007/978-3-211-99407-8_51

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