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  • © 2014

Quality of Experience

Advanced Concepts, Applications and Methods

  • Develops and applies the definition of Quality of Experience in telecommunication services
  • Includes examples and guidelines for many fields of applications
  • Written and Edited by known experts in the field

Part of the book series: T-Labs Series in Telecommunication Services (TLABS)

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Table of contents (28 chapters)

  1. Front Matter

    Pages i-xv
  2. Concepts

    1. Front Matter

      Pages 1-1
    2. Motivation and Introduction

      • Sebastian Möller, Alexander Raake
      Pages 3-9
    3. Quality and Quality of Experience

      • Alexander Raake, Sebastian Egger
      Pages 11-33
    4. Quality of Experience Versus User Experience

      • Ina Wechsung, Katrien De Moor
      Pages 35-54
    5. Factors Influencing Quality of Experience

      • Ulrich Reiter, Kjell Brunnström, Katrien De Moor, Mohamed-Chaker Larabi, Manuela Pereira, Antonio Pinheiro et al.
      Pages 55-72
    6. Features of Quality of Experience

      • Sebastian Möller, Marcel Wältermann, Marie-Neige Garcia
      Pages 73-84
    7. Quality of Service Versus Quality of Experience

      • Martín Varela, Lea Skorin-Kapov, Touradj Ebrahimi
      Pages 85-96
    8. Business Perspectives on Quality of Experience

      • Andrew Perkis, Peter Reichl, Sergio Beker
      Pages 97-108
    9. Brain Activity Correlates of Quality of Experience

      • Jan-Niklas Antons, Sebastian Arndt, Robert Schleicher, Sebastian Möller
      Pages 109-119
    10. Evoking Emotions and Evaluating Emotional Impact

      • Robert Schleicher, Jan-Niklas Antons
      Pages 121-132
    11. Temporal Development of Quality of Experience

      • Benjamin Weiss, Dennis Guse, Sebastian Möller, Alexander Raake, Adam Borowiak, Ulrich Reiter
      Pages 133-147
    12. Quality of Experience and Interactivity

      • Sebastian Egger, Peter Reichl, Katrin Schoenenberg
      Pages 149-161
  3. Applications and Methods

    1. Front Matter

      Pages 163-163
    2. Speech Communication

      • Nicolas Côté, Jens Berger
      Pages 165-177
    3. Text-To-Speech Synthesis

      • Florian Hinterleitner, Christoph Norrenbrock, Sebastian Möller, Ulrich Heute
      Pages 179-193
    4. Audiovisual Communication

      • Markus Vaalgamaa, Benjamin Belmudez
      Pages 195-212
    5. Multimedia Conferencing and Telemeetings

      • Janto Skowronek, Katrin Schoenenberg, Gunilla Berndtsson
      Pages 213-228
    6. Audio Transmission

      • Bernhard Feiten, Marie-Neige Garcia, Peter Svensson, Alexander Raake
      Pages 229-245
    7. Spatial Audio Rendering

      • Matthias Frank, Franz Zotter, Hagen Wierstorf, Sascha Spors
      Pages 247-260

About this book

This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline “Quality of Experience” and combine the state-of-the-art knowledge in one single volume.

Reviews

From the book reviews:

“This book brings together 28 quality of experience (QoE) papers to advance an ontology and taxonomy for QoE. … It could serve as a foundation text for QoE courseware … . it’s also a great survey work for existing QoE practitioners. Finally, because of the application chapters, the text also makes a great how-to reference for any computing professional to measure QoE for their particular applications.” (Bayard Kohlhepp, Computing Reviews, June, 2014)

Editors and Affiliations

  • Quality and Usability Lab Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Sebastian Möller

  • Assessment of IP-based Applications Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Alexander Raake

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access