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Quality of Experience pp 133–147Cite as

Temporal Development of Quality of Experience

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Part of the book series: T-Labs Series in Telecommunication Services ((TLABS))

Abstract

Most research on Quality of Experience treats QoE as a static event. As a result, QoE is measured for stimuli of delimited length, and the QoE which is associated with the stimulus is considered to be stable along its duration. However, this rarely happens in reality where usage episodes extend over several seconds and minutes (e.g. a phone call), hours (e.g. a video film), or regularly over periods of weeks or months (when considering QoE of a subscribed service). In this chapter, we will discuss the cognitive processes involved when QoE is integrated over usage episodes, and describe corresponding assessment methods. We will also review models for estimating episodic and multi-episodic QoE from momentary QoE judgments or their predictions.

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Author information

Authors and Affiliations

  1. Quality and Usability Lab, Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Benjamin Weiss, Dennis Guse & Sebastian Möller

  2. Assessment of IP-based Applications, Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Alexander Raake

  3. Department of Electronics and Telecommunications, Norwegian University of Science and Technology (NTNU), Trondheim, Norway

    Adam Borowiak & Ulrich Reiter

Authors
  1. Benjamin Weiss
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  2. Dennis Guse
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  3. Sebastian Möller
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  4. Alexander Raake
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  5. Adam Borowiak
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  6. Ulrich Reiter
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Corresponding author

Correspondence to Benjamin Weiss .

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Editors and Affiliations

  1. Quality and Usability Lab Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Sebastian Möller

  2. Assessment of IP-based Applications Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Alexander Raake

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Weiss, B., Guse, D., Möller, S., Raake, A., Borowiak, A., Reiter, U. (2014). Temporal Development of Quality of Experience. In: Möller, S., Raake, A. (eds) Quality of Experience. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-319-02681-7_10

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  • DOI: https://doi.org/10.1007/978-3-319-02681-7_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-02680-0

  • Online ISBN: 978-3-319-02681-7

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