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Observing the Work Practices of an Inter-professional Home Care Team: Supporting a Dynamic Approach for Quality Home Care Delivery

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Book cover COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France)

Abstract

We are reporting an observational study conducted as part of a French research project focusing on "domomedecine". The study explores collaborative activities in work practices of inter-professional teams aiming to deliver quality home care. The findings show the use of a variety of dynamic coordination mechanisms depending on patients’ conditions. We suggest that future system design process considers the flexibility and the dynamicity of team-based care to support quality home care.

The PICADO project: research and development in the Fonds Unique Interministériel (FUI). It is also co-funded by the Champagne-Ardenne region, the Ile-de-France and the Municipality of Paris.

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Acknowledgments

This work is supported by a grant from the Regional Council of Champagne Ardenne (convention n° E201207353). We would like to thank the team members of “e-maison medicale” association for their incredible support and cooperation.

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Authors and Affiliations

  1. Troyes University of Technology, ICD/Tech-CICO, UMR CNRS 6281, Troyes, France

    Khuloud Abou Amsha & Myriam Lewkowicz

Authors
  1. Khuloud Abou Amsha
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  2. Myriam Lewkowicz
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Correspondence to Khuloud Abou Amsha .

Editor information

Editors and Affiliations

  1. Computer and Systems Sciences, Stockholm University, Kista, Sweden

    Chiara Rossitto

  2. Sheffield Hallam University C3RI, Sheffield, United Kingdom

    Luigina Ciolfi

  3. Xerox Research Centre Europe, Meylan, France

    David Martin

  4. Sociology and Ethnology, Université de Nice-Sophia Antipolis, Nice, France

    Bernard Conein

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Abou Amsha, K., Lewkowicz, M. (2014). Observing the Work Practices of an Inter-professional Home Care Team: Supporting a Dynamic Approach for Quality Home Care Delivery. In: Rossitto, C., Ciolfi, L., Martin, D., Conein, B. (eds) COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France). Springer, Cham. https://doi.org/10.1007/978-3-319-06498-7_15

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  • DOI: https://doi.org/10.1007/978-3-319-06498-7_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06497-0

  • Online ISBN: 978-3-319-06498-7

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