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International Conference on Design Science Research in Information Systems

DESRIST 2014: Advancing the Impact of Design Science: Moving from Theory to Practice pp 180–193Cite as

Towards a Design Science-Driven Product-Service System Engineering Methodology

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8463))

Abstract

Customers are increasingly demanding integrated solutions so that Product-Service Systems (PSS) have been proliferated in the global economy. The resulting PSS effects of utilization are of versatile nature for both suppliers and demanders. Especially the field service is characterized by the integrated provision of product and service wherefore service technicians need support by mobile information systems (IS). Although different PSS Engineering methods exist, a fundamental base, including the triple of Product, Service and the support through IS, is needed for the conceptual development of PSS. Therefore, within the Design Science Research (DSR) field established concepts are inspected for their applicability in the PSS Engineering process. Goal of this contribution is to extend the scope of information systems in order to derive a methodology which enables a design science oriented development of IS as an essential part of PSS.

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Author information

Authors and Affiliations

  1. Information Management and Information Systems, Osnabrueck University, Osnabrueck, Germany

    Christina Niemöller, Deniz Özcan, Dirk Metzger & Oliver Thomas

Authors
  1. Christina Niemöller
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  2. Deniz Özcan
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  3. Dirk Metzger
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  4. Oliver Thomas
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Editor information

Editors and Affiliations

  1. College of Business, Florida International University, 11200 SW 8th Street, 33199, Miami, FL, USA

    Monica Chiarini Tremblay

  2. Florida International University, 11200 SW 8th Street, 33199, Miami, FL, USA

    Debra VanderMeer

  3. University of Nevada Las Vegas, 4505 Maryland Parkway, 89154-6001, Las Vegas, NV, USA

    Marcus Rothenberger

  4. University of Tennessee Chattanooga, 615 McCallie Avenue, 37403, Chattanooga, TN, USA

    Ashish Gupta

  5. Virginia Commonwealth University, 301 W. Main Street, 23284-4000, Richmond, VA, USA

    Victoria Yoon

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Niemöller, C., Özcan, D., Metzger, D., Thomas, O. (2014). Towards a Design Science-Driven Product-Service System Engineering Methodology. In: Tremblay, M.C., VanderMeer, D., Rothenberger, M., Gupta, A., Yoon, V. (eds) Advancing the Impact of Design Science: Moving from Theory to Practice. DESRIST 2014. Lecture Notes in Computer Science, vol 8463. Springer, Cham. https://doi.org/10.1007/978-3-319-06701-8_12

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  • DOI: https://doi.org/10.1007/978-3-319-06701-8_12

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06700-1

  • Online ISBN: 978-3-319-06701-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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