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Task and Process Support in ERP Systems

  • Conference paper
Advancing the Impact of Design Science: Moving from Theory to Practice (DESRIST 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8463))

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Abstract

We present a proof-of-concept prototype that demonstrates novel collaborative features for supporting enterprise system users. The purpose of the prototype is to illustrate the implementation of design principles derived from field studies of Enterprise Resource Planning system (ERP) users. Its novel features are designed to improve the users’ understanding of the business context of their interactions with the system and help them learn to operate it by viewing how tasks have been performed in the past.

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References

  1. Babaian, T., Lucas, W.: Modeling Data for Enterprise Systems with Memories. Journal of Database Management 24(2), 1–12 (2013)

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  2. Babaian, T., Lucas, W.: Composing Interface Demonstrations Automatically from Usage Logs. In: Cordeiro, J., Maciaszek, L.A., Filipe, J. (eds.) ICEIS 2012. LNBIP, vol. 141, pp. 376–392. Springer, Heidelberg (2013)

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  3. Babaian, T., Lucas, W., Xu, J., Topi, H.: Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. In: Winter, R., Zhao, J.L., Aier, S. (eds.) DESRIST 2010. LNCS, vol. 6105, pp. 394–409. Springer, Heidelberg (2010)

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  4. Lucas, W., Babaian, T.: Implementing Design Principles for Collaborative ERP Systems. In: Peffers, K., Rothenberger, M., Kuechler, B. (eds.) DESRIST 2012. LNCS, vol. 7286, pp. 88–107. Springer, Heidelberg (2012)

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  5. Lucas, W., Xu, J., Babaian, T.: Visualizing ERP Usage Logs in Real Time. In: Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS 2013), pp. 83–90 (July 2013)

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Author information

Authors and Affiliations

  1. Computer Information Systems Department, Bentley University, Waltham, MA, 02452, USA

    Tamara Babaian, Wendy Lucas & Jennifer Xu

Authors
  1. Tamara Babaian
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  2. Wendy Lucas
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  3. Jennifer Xu
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Editor information

Editors and Affiliations

  1. College of Business, Florida International University, 11200 SW 8th Street, 33199, Miami, FL, USA

    Monica Chiarini Tremblay

  2. Florida International University, 11200 SW 8th Street, 33199, Miami, FL, USA

    Debra VanderMeer

  3. University of Nevada Las Vegas, 4505 Maryland Parkway, 89154-6001, Las Vegas, NV, USA

    Marcus Rothenberger

  4. University of Tennessee Chattanooga, 615 McCallie Avenue, 37403, Chattanooga, TN, USA

    Ashish Gupta

  5. Virginia Commonwealth University, 301 W. Main Street, 23284-4000, Richmond, VA, USA

    Victoria Yoon

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© 2014 Springer International Publishing Switzerland

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Babaian, T., Lucas, W., Xu, J. (2014). Task and Process Support in ERP Systems. In: Tremblay, M.C., VanderMeer, D., Rothenberger, M., Gupta, A., Yoon, V. (eds) Advancing the Impact of Design Science: Moving from Theory to Practice. DESRIST 2014. Lecture Notes in Computer Science, vol 8463. Springer, Cham. https://doi.org/10.1007/978-3-319-06701-8_42

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  • DOI: https://doi.org/10.1007/978-3-319-06701-8_42

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06700-1

  • Online ISBN: 978-3-319-06701-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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