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Public Sector Performance Management: Evaluating the Organisational Outcome of a Business Intelligence Based Budget Information System in the Context of a Federal Ministry

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Novel Methods and Technologies for Enterprise Information Systems

Abstract

The implementation of Business Intelligence (BI) systems is often seen primarily from the technical point of view. The target outcome often only comprises reports and performance indicators, without considering organisational impacts. This case study has the aim to expose the additional value of implementing a BI-system by considering technical and organisational structures in the present as well as future implications. The implementation of a Business Intelligence based budget information system in Austria’s Federal Ministry of Science and Research induced, beside the technical results, an organisational change of budget planning and controlling as well as a new way of thinking was introduced.

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Notes

  1. 1.

    Meszarits, V., Seiwald, J. [3], p. 61 ff (for further information).

  2. 2.

    Federal Organic Budget Act 2013—BHG 2013, Federal Ministry of Finance [2], (BGBl. I No. 139/2009).

  3. 3.

    Steger [5], p. 155.

  4. 4.

    Steger [4], p. 11.

  5. 5.

    BHG 2013, Federal Ministry of Finance [2], Sec. 12 ff.

  6. 6.

    Cf. Boselli et al. [1], p. 8.

  7. 7.

    Cf. Boselli et al. [1], p. 6.

References

  1. Boselli, R., Cesarini, M., & Mezzanzanica, M. (2011). Public Service Intelligence: evaluating how the Public Sector can exploit Decision Support Systems. In Productivity of Services NextGen – Beyond Output / Input. RESER, Fraunhofer Verlag.

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  2. Federal Ministry of Finance (2009). Federal Organic Budget Act 2013—BHG 2013, BGBl. I No. 139/2009.

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  3. Meszarits, V., & Seiwald, J. (2008). Budgetary Reform in Austria: Towards tighter coupling within the financial and management system. Federal Ministry of Finance. Working Paper 3/2008.

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  4. Steger, G. (2010). Austria’s budget reform: How to create consensus for a decisive change of fiscal rules. OECD Journal on Budgeting, 2010(1), 7–20.

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  5. Steger, G. (2013). Budget reform in Austria: From traditional to modern budgeting. Presupuesto y Gasto Público, 69(2012), 147–162.

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Correspondence to Philipp Otto .

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Otto, P., Schlager-Weidinger, N. (2014). Public Sector Performance Management: Evaluating the Organisational Outcome of a Business Intelligence Based Budget Information System in the Context of a Federal Ministry. In: Piazolo, F., Felderer, M. (eds) Novel Methods and Technologies for Enterprise Information Systems. Lecture Notes in Information Systems and Organisation, vol 8. Springer, Cham. https://doi.org/10.1007/978-3-319-07055-1_21

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