Abstract
Processes are everywhere in our daily lives. More and more information about executions of processes are recorded in event logs by several information systems. Process mining techniques are used to analyze historic information hidden in event logs and to provide surprising insights for managers, system developers, auditors, and end users. While existing process mining techniques mainly analyze full process instances (cases), this paper extends the analysis to running cases, which have not yet completed. For running cases, process mining can be used to notify future events. This forecasting ability can provide insights for check conformance and support decision making. This paper details a process mining approach, which uses predictive clustering to equip an execution scenario with a prediction model. This model accounts for recent events of running cases to predict the characteristics of future events. Several tests with benchmark logs investigate the viability of the proposed approach.
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Acknowledgments
This work fulfills the research objectives of the PON 02_00563_3470993 project “VINCENTE - A Virtual collective INtelligenCe ENvironment to develop sustainable Technology Entrepreneurship ecosystems” funded by the Italian Ministry of University and Research (MIUR). The authors wish to thank Gianluca Giorgio and Luca Nardulli for their support in developing the framework, anonymous reviewers of the workshop paper for their useful suggestions to improve the manuscript.
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Pravilovic, S., Appice, A., Malerba, D. (2014). Process Mining to Forecast the Future of Running Cases. In: Appice, A., Ceci, M., Loglisci, C., Manco, G., Masciari, E., Ras, Z. (eds) New Frontiers in Mining Complex Patterns. NFMCP 2013. Lecture Notes in Computer Science(), vol 8399. Springer, Cham. https://doi.org/10.1007/978-3-319-08407-7_5
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DOI: https://doi.org/10.1007/978-3-319-08407-7_5
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