Skip to main content

Towards a Computational Architecture of Dyadic Rapport Management for Virtual Agents

  • Conference paper
Intelligent Virtual Agents (IVA 2014)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 8637))

Included in the following conference series:

Abstract

Rapport has been identified as an important factor in human task performance. Motivated by the proliferation of virtual agents that assist humans on various tasks, we propose a computational architecture for virtual agents, building on our own work on a dyadic model of rapport between humans and virtual agents. We show how such a system can be trained in order to build, maintain and destroy rapport.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Bickmore, T.W., Caruso, L., Clough-Gorr, K., Heeren, T.: “It’s just like you talk to a friend” relational agents for older adults. Interacting with Computers 17(6), 711–735 (2005)

    Google Scholar 

  2. Hartholt, A., Traum, D., Marsella, S.C., Shapiro, A., Stratou, G., Leuski, A., Morency, L.-P., Gratch, J.: All together now: Introducing the virtual human toolkit. In: Aylett, R., Krenn, B., Pelachaud, C., Shimodaira, H. (eds.) IVA 2013. LNCS, vol. 8108, pp. 368–381. Springer, Heidelberg (2013)

    Google Scholar 

  3. Hoque, M.E., Courgeon, M., Martin, J.-C., Mutlu, B., Picard, R.W.: Mach: My automated conversation coach (2013)

    Google Scholar 

  4. Huang, C.-M., Mutlu, B.: Robot behavior toolkit: generating effective social behaviors for robots. In: Proc. of the 7th ACM/IEEE Int. Conf. on Human-Robot Interaction, pp. 25–32. ACM (2012)

    Google Scholar 

  5. Khosla, R., Chu, M.-T., Kachouie, R., Yamada, K., Yamaguchi, T.: Embodying care in matilda: an affective communication robot for the elderly in australia (2012)

    Google Scholar 

  6. Sidner, C.: Engagement: Looking and not looking as evidence for disengagement. In: Workshop at HRI, vol. 12 (2012)

    Google Scholar 

  7. Spencer-Oatey, H.: (im) politeness, face and perceptions of rapport: unpackaging their bases and interrelationships (2005)

    Google Scholar 

  8. Tickle-Degnen, L., Rosenthal, R.: The nature of rapport and its nonverbal correlates. Psychological Inquiry 1(4), 285–293 (1990)

    Google Scholar 

  9. Wilks, Y., Jasiewicz, J.: Calonis: An artificial companion for the care of cognitively impaired patients. In: MEMCA-14. This Proc. (2014)

    Google Scholar 

  10. Yu, Z., Gerritsen, D., Ogan, A., Black, A., Cassell, J.: Automatic prediction of friendship via multi-model dyadic features (August 2013)

    Google Scholar 

  11. Zhao, R., Papangelis, A., Cassell, J.: Towards a dyadic computational model of rapport management for human-virtual agent interaction. In: Bickmore, T., Marsella, S., Sidner, C. (eds.) IVA 2014. LNCS (LNAI), vol. 8637, pp. 514–527. Springer, Heidelberg (2014)

    Google Scholar 

  12. Zwiers, J., van Welbergen, H., Reidsma, D.: Continuous interaction within the saiba framework. In: Vilhjálmsson, H.H., Kopp, S., Marsella, S., Thórisson, K.R. (eds.) IVA 2011. LNCS, vol. 6895, pp. 324–330. Springer, Heidelberg (2011)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Papangelis, A., Zhao, R., Cassell, J. (2014). Towards a Computational Architecture of Dyadic Rapport Management for Virtual Agents. In: Bickmore, T., Marsella, S., Sidner, C. (eds) Intelligent Virtual Agents. IVA 2014. Lecture Notes in Computer Science(), vol 8637. Springer, Cham. https://doi.org/10.1007/978-3-319-09767-1_41

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-09767-1_41

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-09766-4

  • Online ISBN: 978-3-319-09767-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics