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A Framework for Reasonable Support of Process Compliance Management

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Business Information Systems Workshops (BIS 2014)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 183))

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Abstract

Nearly every process must be compliant with rules and regulations, e.g. maturity levels, contracts or laws. Compliance can be supported by design, i.e. enforcing rules whilst process execution, or by after-the-fact detection, i.e. checks on process logs. We present a framework for the identification of reasonable support of process compliance management. By using a generic definition of the spectrum of process support, supportive tools are classified. Compliance management is assessed by COBIT information criteria. The degree of process support is then adapted according to the identified weaknesses. The framework is illustrated by means of an incident management process.

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Author information

Authors and Affiliations

  1. PRODATO Integration Technology GmbH, Erlangen, Germany

    Michael Seitz

  2. University of Bayreuth, Chair of Applied Computer Science IV, Bayreuth, Germany

    Stefan Schönig & Stefan Jablonski

Authors
  1. Michael Seitz
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  2. Stefan Schönig
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  3. Stefan Jablonski
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Corresponding author

Correspondence to Michael Seitz .

Editor information

Editors and Affiliations

  1. Poznań University of Economics, Poznań, Poland

    Witold Abramowicz

  2. University of Nicosia, Nicosia, Cyprus

    Angelika Kokkinaki

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Seitz, M., Schönig, S., Jablonski, S. (2014). A Framework for Reasonable Support of Process Compliance Management. In: Abramowicz, W., Kokkinaki, A. (eds) Business Information Systems Workshops. BIS 2014. Lecture Notes in Business Information Processing, vol 183. Springer, Cham. https://doi.org/10.1007/978-3-319-11460-6_12

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  • DOI: https://doi.org/10.1007/978-3-319-11460-6_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-11459-0

  • Online ISBN: 978-3-319-11460-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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