Abstract
This paper describes a digital coupons management system that aims to dematerialize the couponing process since its origin (the Issuer) to its final state (the Consumer), passing by the Retailer of the product, and allowing to reduce costs, prevent frauds, improve the procedural efficiency and get knowledge about patterns of usage of coupons by consumer profiles. The system provides quality control of dematerialized coupons and Consumers mobile access, allowing the connection and integration with the information systems of Issuers and Retailers, which makes it an innovative system with a high degree of portability of its components.
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© 2015 Springer International Publishing Switzerland
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Araújo, J. et al. (2015). An Integrated Service Solution for Digital Discount Coupons Processing. In: Rocha, A., Correia, A., Costanzo, S., Reis, L. (eds) New Contributions in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 353. Springer, Cham. https://doi.org/10.1007/978-3-319-16486-1_39
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DOI: https://doi.org/10.1007/978-3-319-16486-1_39
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16485-4
Online ISBN: 978-3-319-16486-1
eBook Packages: Computer ScienceComputer Science (R0)