Abstract
People Process Technology is a holistic model for Process Improvement known and used cross industries. Introduced on a large scale about thirty years ago, the model is still used as is, without major changes. There were several attempts to update the triangle to the new realities of the market, with rather limited success. Through this article, the authors are aiming to bring additional dimensions which will ensure stronger business results through an increased focus on customer requirements and innovation.
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Prodan, M., Prodan, A., Purcarea, A.A. (2015). Three New Dimensions to People, Process, Technology Improvement Model. In: Rocha, A., Correia, A., Costanzo, S., Reis, L. (eds) New Contributions in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 353. Springer, Cham. https://doi.org/10.1007/978-3-319-16486-1_47
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DOI: https://doi.org/10.1007/978-3-319-16486-1_47
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