Skip to main content

What Motivates Software Engineers Working in Global Software Development?

  • Conference paper
  • First Online:
Book cover Product-Focused Software Process Improvement (PROFES 2015)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 9459))

Abstract

Context: Working in a distributed environment poses new challenges to software engineer motivation.

Problem: Where should global project managers focus their efforts so that they have the best chance of motivating their teams, for higher staff retention, increased productivity and improved software quality?

Method: We asked a group of software engineers attending a workshop on global collaboration to complete a survey on software engineer motivation. We then identified motivation themes in the responses. Finally, we mapped these themes to software engineer motivators identified in previous research.

Results: Thirteen participants completed the survey. Analysis of the results yielded 27 motivation categories. The vast majority (23 of 27) were partially or wholly mapped to Intrinsic motivators.

Implications: We conclude that Global Software Development projects that relegate some teams to performing routine tasks (such as maintenance or testing) will experience lower productivity and quality due to demotivation. Finally, we hypothesize that GSD introduces new motivators, such as opportunities to travel and interact with different cultures.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Beecham, S.: Motivating software engineers working in virtual teams across the globe. In: Wohlin, C., Ruhe, G. (eds.) Software Project Management in a Changing World, pp. 255–282. Springer, Heidelberg (2014)

    Google Scholar 

  2. Beecham, S., Baddoo, N., Hall, T., Robinson, H., Sharp, H.: Motivation in software engineering: a systematic literature review. Inf. Softw. Technol. 50(9), 860–878 (2008)

    Article  Google Scholar 

  3. Burn, J.M., Couger, J.D., Ma, L.: Motivating IT professionals. The Hong Kong challenge. Inf. Manage. 22(5), 269–280 (1992)

    Article  Google Scholar 

  4. Couger, D., McIntyre, S.: Motivation norms of knowledge engineers compared to those of software engineers. J. Manage. Inf. Syst. 4(3), 82–93 (1987)

    Article  Google Scholar 

  5. Couger, J.D., Zawacki, R.A.: Motivating and Managing Computer Personnel. Wiley, New York (1980)

    Google Scholar 

  6. Crepeau, R., Crook, C., Goslar, M., McMurtrey, M.: Career anchors of information systems personnel. J. Manage. Inf. Syst. 9(2), 145–160 (1992)

    Article  Google Scholar 

  7. Ebert, C., Murthy, B.K., Jha, N.N.: Managing risks in global software engineering: principles and practices. In: IEEE International Conference on Global Software Engineering (ICGSE 2008), pp. 131–140. IEEE (2008)

    Google Scholar 

  8. El Khatib, V., Trang, S., Reimers, K., Kolbe, L.: The role of motivational factors in distributed software development teams: an empirical investigation. In: ECIS. paper 221 (2013)

    Google Scholar 

  9. de Farias Jr., I.H., Duarte, L., de Oliveira, J.P.N., Dantas, A.R.N., Barbosa, J.F., de Moura, H.P.: Motivational factors for distributed software development teams. In: 2012 IEEE Seventh International Conference on Global Software Engineering Workshops (ICGSEW), pp. 49–54. IEEE (2012)

    Google Scholar 

  10. Ferratt, T.W., Short, L.E.: Are information systems people different: an investigation of motivational differences. Manage. Inf. Syst. (MIS) Q. 10(4), 377–387 (1986)

    Article  Google Scholar 

  11. França, A., Gouveia, T., Santos, P., Santana, C., da Silva, F.: Motivation in software engineering: a systematic review update. In: 15th Annual Conference on Evaluation Assessment in Software Engineering (EASE 2011), pp. 154–163, April 2011

    Google Scholar 

  12. Frey, B.S., Osterloh, M.: Successful Management by Motivation: Balancing Intrinsic and Extrinsic Incentives. Springer, Heidelberg (2002)

    Book  Google Scholar 

  13. Garza, A.I., Lunce, S.E., Maniam, B.: Career anchors of Hispanic information systems professionals. In: Proceedings - Annual Meeting of the Decision Sciences Institute, pp. 1067–1072 (2003)

    Google Scholar 

  14. Hall, T., Beecham, S., Verner, J., Wilson, D.: The impact of staff turnover on software projects: the importance of understanding what makes software practitioners tick (refilling the pipeline: meeting the renewed demand for information technology workers). In: ACM-SIGMIS CPR 2008 Conference (2008)

    Google Scholar 

  15. Herzberg, F., Mausner, B., Snyderman, B.B.: Motivation to Work, 2nd edn. Wiley, New York (1959)

    Google Scholar 

  16. Holmstrom, H., Conchúir, E.Ó., Ågerfalk, P.J., Fitzgerald, B.: Global software development challenges: a case study on temporal, geographical and socio-cultural distance. In: 2006 International Conference on Global Software Engineering, ICGSE 2006, pp. 3–11. IEEE (2006)

    Google Scholar 

  17. Huczynski, A., Buchanan, D.: Organizational Behaviour: An Introductory Text, 2nd edn. Prentice Hall, London (1991)

    Google Scholar 

  18. Jordan, E., Whiteley, A.M.: HRM practices in information technology management. In: Computer Personnel Research Conference (SIGCPR) on Reinventing IS: Managing Information Technology in Changing Organizations, pp. 57–64. ACM Press (1994)

    Google Scholar 

  19. Krippendorff, K.: Content Analysis: An Introduction to its Methodology, 2nd edn. Sage Publications, Beverly Hills (2004)

    Google Scholar 

  20. Noll, J., Beecham, S., Richardson, I.: Global software development and collaboration: barriers and solutions. ACM Inroads 1(3), 66–78 (2010)

    Article  Google Scholar 

  21. Peters, L.: Managing software professionals. In: 2003 Proceedings of Managing Technologically Driven Organizations: The Human Side of Innovation and Change (IEEE Cat. No.03CH37502), IEMC 2003, pp. 61–66. IEEE (2003)

    Google Scholar 

  22. Petri, H., Govern, J.: Motivation: Theory, Research, and Application, 6th edn. Wadsworth Publishing, Belmont (2012)

    Google Scholar 

  23. Portillo-Rodríguez, J., Vizcaíno, A., Piattini, M., Beecham, S.: Tools used in global software engineering: a systematic mapping review. Inf. Softw. Technol. 54(7), 663–685 (2012)

    Article  Google Scholar 

  24. Sharp, H.: What motivates software engineers: a workshop report. Overload Project Management(99), October 2010. http://accu.org/index.php/journals/1703

  25. Sumner, M., Yager, S., Franke, D.: Career orientation and organizational commitment of IT personnel. In: ACM SIGMIS CPR Conference on Computer Personnel Research (Atlanta, Georgia, USA, 14–16 April 2005), pp. 75–80 (2005)

    Google Scholar 

  26. Verner, J., Babar, M., Cerpa, N., Hall, T., Beecham, S.: Factors that motivate software engineering teams: a four country empirical study. J. Syst. Softw. 92(1), 115–127 (2014)

    Article  Google Scholar 

  27. Šteinberga, L., Šmite, D.: Towards a contemporary understanding of motivation in distributed software projects: solution proposal. Scientific papers:15, University of Latvia (2011)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sarah Beecham .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this paper

Cite this paper

Beecham, S., Noll, J. (2015). What Motivates Software Engineers Working in Global Software Development?. In: Abrahamsson, P., Corral, L., Oivo, M., Russo, B. (eds) Product-Focused Software Process Improvement. PROFES 2015. Lecture Notes in Computer Science(), vol 9459. Springer, Cham. https://doi.org/10.1007/978-3-319-26844-6_14

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-26844-6_14

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-26843-9

  • Online ISBN: 978-3-319-26844-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics