Abstract
Motivated by applications in last-mile home delivery, we tackle the problem of optimizing service time to customers by service providers in an online-realtime scenario. We focus on the particular case where a single operator performs all deliveries. We formalize the problem with combinatorial optimization models. We propose diverse time slot assignment policies and level of service measures. We perform a computational study to evaluate the impact of each policy on the quality of a solution, and to assess the overall effectiveness on the time slot assignment process.
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Acknowledgments
The authors wish to thank R. Wolfler Calvo and L. Bussi Roncalini. This work was partially funded by the Italian Ministry of Economic Development under the Industria 2015 contract n.MI01_00173—KITE.IT project.
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Casazza, M., Ceselli, A., Létocart, L. (2016). Optimizing Time Slot Allocation in Single Operator Home Delivery Problems. In: Lübbecke, M., Koster, A., Letmathe, P., Madlener, R., Peis, B., Walther, G. (eds) Operations Research Proceedings 2014. Operations Research Proceedings. Springer, Cham. https://doi.org/10.1007/978-3-319-28697-6_14
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DOI: https://doi.org/10.1007/978-3-319-28697-6_14
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