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Designing an IT Artifact: Framework for the Entire Process of IT Demand Management

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New Advances in Information Systems and Technologies

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 444))

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Abstract

This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.

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Author information

Authors and Affiliations

  1. Universidad Politécnica de Madrid, Escuela Técnica Superior de Ingenieros Informáticos, Campus de Montegancedo, 28660, Boadilla del Monte, Madrid, Spain

    Igor Aguilar Alonso, José Carrillo Verdún & Edmundo Tovar Caro

Authors
  1. Igor Aguilar Alonso
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  2. José Carrillo Verdún
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  3. Edmundo Tovar Caro
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Corresponding author

Correspondence to Igor Aguilar Alonso .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. ISEGI,, Universidade Nova de Lisboa, Lisboa, Portugal

    Ana Maria Correia

  3. College of Engineering, The Ohio State University, Columbus, Ohio, USA

    Hojjat Adeli

  4. DSI, Universidade do Minho, Guimarães, Portugal

    Luis Paulo Reis

  5. Rua Dom Manoel de Medeiros, s/n, DoisIrm, Universidade Federal Rural de Pernambuco, Recife, Brazil

    Marcelo Mendonça Teixeira

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Alonso, I.A., Verdún, J.C., Caro, E.T. (2016). Designing an IT Artifact: Framework for the Entire Process of IT Demand Management. In: Rocha, Á., Correia, A., Adeli, H., Reis, L., Mendonça Teixeira, M. (eds) New Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 444. Springer, Cham. https://doi.org/10.1007/978-3-319-31232-3_30

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  • DOI: https://doi.org/10.1007/978-3-319-31232-3_30

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-31231-6

  • Online ISBN: 978-3-319-31232-3

  • eBook Packages: EngineeringEngineering (R0)

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