Abstract
This paper demonstrates how to enrich children’s product experiences by purposefully involving negative emotions in user-product interaction. This approach is derived from a framework of rich experience, which explains how and under what circumstances children’s negative emotions make a product experience richer and enjoyable. The approach contains the following three steps: (1) Which experience can be enriched with the negative emotions in children hospital. (2) Under what circumstances the negative emotions of children are likely to be awakened. (3) How to transform the negative emotions of public product design in children hospital to make the caring user experiences. The solution to the problem is as follows, (1) Study on the children’s arousal, preference and dominance to the negative emotions. (2) To investigate children hospital design and children’s behavior. (3) Several product concepts of the children toys design with negative emotions to enrich product experiences.
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Acknowledgements
We would like to thank all the people who have helped us in the course of our research, especially the 7 children volunteers in the experiment, who let us know the advantages and disadvantages of our research, which are very helpful to our future research. In addition, our work described in this paper was fully supported by a grant from Beijing University of Posts & Telecommunications, Beijing (Project no. Z151100003015165).
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Zhang, X., Hou, W., Qin, X., Xiao, N. (2016). With Negative Emotion to Enrich Public Product Experiences Design for Children Hospital. In: Zu, Q., Hu, B. (eds) Human Centered Computing. HCC 2016. Lecture Notes in Computer Science(), vol 9567. Springer, Cham. https://doi.org/10.1007/978-3-319-31854-7_55
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DOI: https://doi.org/10.1007/978-3-319-31854-7_55
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