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International Conference on Exploring Services Science

IESS 2016: Exploring Services Science pp 509–521Cite as

A Service-Oriented Framework for Big Data-Driven Knowledge Management Systems

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 247))

Abstract

Enterprises nowadays are intensifying their efforts to create value through big data initiatives as well as knowledge management systems to outperform their competitors. Big data is considered as a revolution that transforms traditional enterprises into Data-Driven Organizations (DDOs) in which knowledge discovered from big data will be integrated into traditional organizational knowledge to improve decision-making and to facilitate organizational learning. This paper proposes a service-oriented framework for designing a new generation of big data-driven knowledge management systems to help enterprises to promote knowledge development and to obtain more business value from big data. The key artefacts of the framework are presented based on design science research, including constructs, model, and method. The objective of the framework is to promote both knowledge exploration and knowledge exploitation that need to take place simultaneously in DDOs.

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Author information

Authors and Affiliations

  1. Research and Intervention Laboratory on Business Development in Developing Countries, Université du Québec à Trois-Rivières, C.P 500, Trois-Rivières, QC, G9A 5H7, Canada

    Thang Le Dinh, Thuong-Cang Phan & Manh Chien Vu

  2. Adobe Research, Adobe Systems Incorporated, San Jose, CA, 95110-2704, USA

    Trung Bui

Authors
  1. Thang Le Dinh
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  2. Thuong-Cang Phan
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  3. Trung Bui
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  4. Manh Chien Vu
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Corresponding author

Correspondence to Thang Le Dinh .

Editor information

Editors and Affiliations

  1. Faculty of Automatic Control & Computers, University Politehnica of Bucharest, Bucharest, Romania

    Theodor Borangiu

  2. Faculty of Automatic Control & Computers, University Politehnica of Bucharest, Bucharest, Romania

    Monica Dragoicea

  3. Faculty of Engineering - FEUP, University of Porto, Porto, Portugal

    Henriqueta Nóvoa

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Le Dinh, T., Phan, TC., Bui, T., Vu, M.C. (2016). A Service-Oriented Framework for Big Data-Driven Knowledge Management Systems. In: Borangiu, T., Dragoicea, M., Nóvoa, H. (eds) Exploring Services Science. IESS 2016. Lecture Notes in Business Information Processing, vol 247. Springer, Cham. https://doi.org/10.1007/978-3-319-32689-4_39

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  • DOI: https://doi.org/10.1007/978-3-319-32689-4_39

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-32688-7

  • Online ISBN: 978-3-319-32689-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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