Skip to main content

Developing Process Definition for Financial and Physical Resource Management Process in Government Domain

  • Conference paper
  • First Online:
Book cover Software Process Improvement and Capability Determination (SPICE 2016)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 609))

Abstract

Public Financial and Physical Resource Management (PFPRM) is becoming a core competency critical to a government organization’s competitive advantage. Recent studies have shown that organizations with established PFPRM are able to generate millions of dollars in additional savings and have a distinct competitive advantage. Our literature review showed that there is also a lack of a guideline for process capability determination and improvement of PFPRM. On the other hand, after observing benefits in software organizations, The ISO/IEC 15504 is used as a baseline to generate capability/maturity models for different specific domains/sectors. Accordingly, the same approach is utilized in the government domain, and process definition of PFPRM based on the requirements of ISO/IEC 15504 is developed. Therefore, PFPRM can be assessed based on ISO/IEC 15504 to be consistently applied, managed, and controlled across governmental agencies. A case study, including the assessment of an organization’s PFPRM capability level is performed. The assessment results are used to develop a road-map for implementing process improvement in the study. The initial findings show the applicability and adequacy of the proposed approach.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Ertürk, A.: Influences of HR practices, social exchange, and trust on turnover intentions of public IT professionals. Publ. Pers. Manage. 43(1), 140–175 (2014)

    Article  Google Scholar 

  2. Burt, D.N., Dobler, D.W., Starling, S.L.: World Class Supply Management: The Key to Supply Chain Management. McGraw-Hill/Irwin, New York (2003)

    Google Scholar 

  3. ISO, ISO/IEC 15504-2: Information technology - Process assessment - Part 2: Performing an assessment (2003)

    Google Scholar 

  4. ISO, ISO/IEC 15504-3: Information technology – Process assessment – Part 3: Guidance on performing an assessment (2004)

    Google Scholar 

  5. ISO, ISO/IEC 15504-4: Information technology – Process assessment – Part 4: Guidance on use for process improvement and process capability determination (2004)

    Google Scholar 

  6. ISO, ISO/IEC 15504-5: Information technology - Process assessment - Part 5: An exemplar Process Assessment Model (2012)

    Google Scholar 

  7. Software Engineering Institute (SEI): CMMI Product Team, CMMI® for Development, Version 1.3, Improving processes for developing better products and services (2010)

    Google Scholar 

  8. ISO/IEC 33000 – Information Technology – Process Assessment, International Organization for Standardization (2014)

    Google Scholar 

  9. Automotive SIG. Automotive SPICE - Process Assessment Model (2007). http://www.itq.ch/pdf/AutomotiveSPICE_PAM_v23.pdf

  10. Mc Caffery, F., Dorling, A.: Medi SPICE development. J. Softw. Maintenance Evol. Res. Pract. 22(4), 255–268 (2010)

    Google Scholar 

  11. Ibrahim, L.: Improving process capability across your enterprise. In: 4th World Congress on Software Quality (4WCSQ), Bethesda, USA (2008)

    Google Scholar 

  12. Gökalp, E., Demirörs, O.: Government process capability model: an exploratory case study. In: Mitasiunas, A., Rout, T., O’Connor, R.V., Dorling, A. (eds.) SPICE 2014. CCIS, vol. 477, pp. 94–105. Springer, Heidelberg (2014)

    Google Scholar 

  13. Gökalp, E., Demirörs, O.: Proposing an ISO/IEC 15504 based process improvement method for the government domain. In: Rout, T., O’Connor, R.V., Dorling, A. (eds.) SPICE 2015. CCIS, vol. 526, pp. 100–113. Springer, Heidelberg (2015)

    Chapter  Google Scholar 

  14. Maheshwari, D., Janssen, M.: Measurement and benchmarking foundations: providing support to organizations in their development and growth using dashboards. Gov. Inf. Q. 30, S83–S93 (2013)

    Article  Google Scholar 

  15. Hong, P., Hong, S.W., Jungbae Roh, J., Park, K.: Evolving benchmarking practices: a review for research perspectives. Benchmarking Int. J. 19(4/5), 444–462 (2012)

    Article  Google Scholar 

  16. Fettke, P., Zwicker, J., Loos, P.: Business process maturity in public administrations. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 2, pp. 485–512. Springer, Berlin (2015)

    Google Scholar 

  17. Raymond, J.: Benchmarking in public procurement. Benchmarking Int. J. 15(6), 782–793 (2008)

    Article  MathSciNet  Google Scholar 

  18. Rendon, R.G.: Procurement process maturity: key to performance measurement. J. Publ. Procurement 8(2), 200 (2008)

    Google Scholar 

  19. Møller, M., Hedegaard, J., Petersen, K., Vendelbo, A., Jakobsen, S.: Development model for public procurement in a Danish context. In: Proceedings from 4th International Public Procurement Conference, Part 18, vol. 1 (2006)

    Google Scholar 

  20. Waterman, J., Knight, L.: Achieving continuous improvement through self-assessment. In: International Public Procurement Conference (2010)

    Google Scholar 

  21. Concha, G., Astudillo, H., Porrúa, M., Pimenta, C.: E-government procurement observatory, maturity model and early measurements. Gov. Inf. Q. 29, S43–S50 (2012)

    Article  Google Scholar 

  22. C.I.O. Council. Federal Enterprise Architecture Consolidated Reference Model Document. Version 2.3 (2007)

    Google Scholar 

  23. American Productivity & Quality Center (APQC). Process Classification Framework, APQC, Washington, DC (2012). http://www.apqc.org/free/framework.htm

  24. C.P. Team. CMMI for Service, Version 1.2, CMMI-SVC v1. 2. CMU/SEI-2009-TR-001. Technical report, Software Engineering Institute (2009)

    Google Scholar 

  25. Gokalp, E.: Technical Report of Financial and Physical Resource Management Process Assessment in Ministry of Development in Turkey (2016). http://smrg.ii.metu.edu.tr/smrgp/index.php?option=com_jresearch&view=publication&task=show&id=741&Itemid=54

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ebru Gökalp .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this paper

Cite this paper

Gökalp, E., Demirörs, O. (2016). Developing Process Definition for Financial and Physical Resource Management Process in Government Domain. In: Clarke, P., O'Connor, R., Rout, T., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2016. Communications in Computer and Information Science, vol 609. Springer, Cham. https://doi.org/10.1007/978-3-319-38980-6_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-38980-6_13

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-38979-0

  • Online ISBN: 978-3-319-38980-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics