Abstract
In today’s ever changing world, business processes need to be dynamic. Data accumulated as the processes operate capture the meaning of transactions in the past, which opens a door for the dynamics of the business processes in question. Mining the operational data to explicitly represent this meaning could lead to process re-design to make the business processes more efficient. In this paper, we propose a formal framework for redesigning business processes taking data mining rules and business rules as the driver. We formally represent business processes using the artifact-centric approach put forward by the IBM Research. We devise redesigning algorithms that take classification rules extracted from data mining together with business rules and transform the business process in question by eliminating redundant tasks and/or re-ordering inefficiently placed tasks. We illustrate our algorithms and report experiments that were conducted using a proof-of-concept case-study.
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Notes
- 1.
As opposed to changes made at runtime that are commonly referred to as process adaptation or process reconfiguration.
- 2.
Each business task is described in terms of pre-conditions (i.e., conditions that must be held for the task to be invoked) and post-conditions (i.e., conditions that will be help upon the completion of the task).
- 3.
The running example will be walked through again in Subsect. 4.4 when we make a redesign for the business process in question.
- 4.
BPMN Specification http://www.bpmn.org/.
- 5.
Homepage of Orbital symbolaris.com/orbital.
- 6.
Source code can be downloaded at www.esp-lab.net/images/src.zip.
- 7.
Homepage of Eclipse eclipse.org.
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Truong, TM., Lê, LS. (2016). Towards a Formal Framework for Business Process Re-Design Based on Data Mining. In: Schmidt, R., Guédria, W., Bider, I., Guerreiro, S. (eds) Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2016 2016. Lecture Notes in Business Information Processing, vol 248. Springer, Cham. https://doi.org/10.1007/978-3-319-39429-9_16
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