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International Conference on Business Process Management

BPM 2016: Business Process Management Workshops pp 293–304Cite as

Job Construals – Conceptualizing and Measuring Process Participants’ Perception of Process Embeddedness

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 256))

Abstract

Business Process Standardization (BPS) is an important instrument to enhance an organizations’ competitiveness. A crucial element to achieve BPS is the change-supportive attitude by the affected employees. Previous studies have drawn attention on various determinants of attitude such as the employee’s motivation and culture but also on the broader process and work environment and on an employee’s perception of the embeddedness of their tasks. In this paper, we draw on the latter and on the theoretical concepts of self-construal and task interdependence to develop a theoretical concept named ‘job construals’. To measure the construct, we develop a valid measurement scale. Therefore, we use a card sorting approach with BPM experts to assess the validity of the measure. The contribution of our work lies in understanding the drivers of BPS acceptance and consequently the successful implementation of process standardization initiatives.

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Author information

Authors and Affiliations

  1. Department of Information Systems and Services, University of Bamberg, Bamberg, Germany

    Janina Kettenbohrer

  2. Management Department, Frankfurt School of Finance & Management, Frankfurt am Main, Germany

    Daniel Beimborn

  3. Harz University of Applied Sciences, Wernigerode, Germany

    Ina Siebert

Authors
  1. Janina Kettenbohrer
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  2. Daniel Beimborn
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  3. Ina Siebert
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Corresponding author

Correspondence to Janina Kettenbohrer .

Editor information

Editors and Affiliations

  1. Institute of Databases and Information Systems, University of Ulm, Ulm, Germany

    Manfred Reichert

  2. Department of Computer Science, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands

    Hajo A. Reijers

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© 2016 Springer International Publishing Switzerland

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Kettenbohrer, J., Beimborn, D., Siebert, I. (2016). Job Construals – Conceptualizing and Measuring Process Participants’ Perception of Process Embeddedness. In: Reichert, M., Reijers, H. (eds) Business Process Management Workshops. BPM 2016. Lecture Notes in Business Information Processing, vol 256. Springer, Cham. https://doi.org/10.1007/978-3-319-42887-1_24

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  • DOI: https://doi.org/10.1007/978-3-319-42887-1_24

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-42886-4

  • Online ISBN: 978-3-319-42887-1

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