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Consideration of the Business Process Re-Engineering Effect: Business Flow Notation Structure and the Management Perspective

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Abstract

This study considers the manner in which business process modeling (BPM) effect the business process change such as business process reengineering (BPR) or business process improvement. The expectations of top management regarding information technology (IT) are considered to be increasing, therefore BPM with IT implementation is becoming increasingly important. Although Japanese firms tend to spend much more on improving business operational efficiency compared with firms in Western countries, however, the results do not seem to be effective enough [1]. One of the reasons for this situation is considered to be the Japanese style of business process change. The authors analyzed this issue by the results of a survey that the authors had conducted on BPM methods and the effect of business process change.

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Acknowledgments

This work was supported in part by the research grant of Senshu University. We really appreciate the companies who cooperated in the questionnaire and interviews.

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Correspondence to Kayo Iizuka .

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Iizuka, K., Iizuka, Y., Suematsu, C. (2016). Consideration of the Business Process Re-Engineering Effect: Business Flow Notation Structure and the Management Perspective. In: Reichert, M., Reijers, H. (eds) Business Process Management Workshops. BPM 2016. Lecture Notes in Business Information Processing, vol 256. Springer, Cham. https://doi.org/10.1007/978-3-319-42887-1_27

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  • DOI: https://doi.org/10.1007/978-3-319-42887-1_27

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