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Business Process Reengineering of Road Passenger Transport Based on Unified Modeling Language Method

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Internet and Distributed Computing Systems (IDCS 2016)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9864))

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Abstract

Service quality, efficiency and labor costs problems caused by the manual service mode have become the “bottleneck” for the further development of road passenger transport enterprises in China. Issues of business operations, the unreasonable resources disposition, information silo, and so on, have been studied and analyzed in a case study. A business process reengineering model of passenger transport is put forward based on Unified Modeling Language method, considering the application of Internet and information technology. To establish the Use Case diagram and Sequence diagram of Unified Modeling Language method, the function of the passenger business support system and the dynamic interaction between participants are designed, which can achieve information sharing and cooperation. A simulation is made to verify the feasibility and effectiveness of the business process reengineering, which provide a reference for the transformation and upgrading of traditional road passenger transport enterprises.

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Acknowledgement

This work is supported by the project (151100211400) and the project (20152h0158).

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Authors and Affiliations

  1. School of Logistics Engineering, Wuhan University of Technology, Wuhan, People’s Republic of China

    Xingxing Li, Yan Chen & Wenfeng Li

Authors
  1. Xingxing Li
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  2. Yan Chen
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  3. Wenfeng Li
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Corresponding author

Correspondence to Yan Chen .

Editor information

Editors and Affiliations

  1. Wuhan University of Technology , Wuhan, China

    Wenfeng Li

  2. Central Queensland University , North Rockhampton, Queensland, Australia

    Shawkat Ali

  3. Delft University of Technology , Delft, The Netherlands

    Gabriel Lodewijks

  4. University of Calabria , Rende (CS), Italy

    Giancarlo Fortino

  5. University of Reading , Reading, United Kingdom

    Giuseppe Di Fatta

  6. Huazhong University of Science and Technology, Wuhan, China

    Zhouping Yin

  7. CSIRO ICT , Acton, Australia

    Mukaddim Pathan

  8. ICAR-CNR, Rende (CS), Italy

    Antonio Guerrieri

  9. Wuhan University of Technology , Wuhan, China

    Qiang Wang

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Li, X., Chen, Y., Li, W. (2016). Business Process Reengineering of Road Passenger Transport Based on Unified Modeling Language Method. In: Li, W., et al. Internet and Distributed Computing Systems. IDCS 2016. Lecture Notes in Computer Science(), vol 9864. Springer, Cham. https://doi.org/10.1007/978-3-319-45940-0_20

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  • DOI: https://doi.org/10.1007/978-3-319-45940-0_20

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-45939-4

  • Online ISBN: 978-3-319-45940-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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