Abstract
The information shared by people through social networks and ad-hoc collaborative applications can help emergency operation centers to understand better the situation and orchestrate a more efficient response. However, collecting and analyzing data generated by citizens is a challenging task due to the quantity and the heterogeneity of sources, not all of them equally reliable and precise. In this paper, we propose a multi device environment called emerCienMDE to allow emergency operators to gather, analyze and visualize these data interacting with different devices, such as tabletops, vertical displays, desktop computers or tablets. The environment is based on an ecology of participants that distinguish among different types of citizens, depending on their trustworthiness and skills. An exploratory focus group carried out with several emergency experts pointed out interesting findings about the integration of the citizen generated information into crisis centers being aware of the source and level of trust.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Jenkins, H., Purushotma, R., Weigel, M., Clinton, K., Robinson, A.J.: Confronting the challenges of participatory culture: media education for the 21st century. John D. and Catherine T. MacArthur Foundation Reports on Digital Media and Learning. MIT Press (2009)
Jaeger, P.T., Shneiderman, B., Fleischmann, K.R., Preece, J., Qu, Y., Wu, P.F.: Community response grids: e-government, social networks, and effective emergency management. Telecommun. Policy 31(10), 592–604 (2007)
Stallings, R., Quarantelli, E.L.: Emergent citizen groups and emergency management. Public Adm. Rev. 45, 93–100 (1985)
Goodchild, M.F.: Citizens as sensors: the world of volunteered geography. GeoJournal 69(4), 211–221 (2007)
Díaz, P., Aedo, I., Herranz, S.: Citizen participation and social technologies: exploring the perspective of emergency organizations. In: Hanachi, C., Bénaben, F., Charoy, F. (eds.) ISCRAM-med 2014. LNBIP, vol. 196, pp. 85–97. Springer, Heidelberg (2014)
Ludwig, T., Reuter, C., Pipek, V.: Social haystack: dynamic quality assessment of citizen-generated content during emergencies. ACM Trans. Comput. Hum. Interact. (TOCHI) 22(4), 17 (2015)
Diaz, P., Aedo, I., Romano, M., Onorati, T.: Supporting citizens 2.0 in disasters response. In: Proceedings of MeTTeG 2013, pp. 79–88 (2013)
Turoff, M., Chumer, M., Van de Walle, B., Yao, X.: The design of a dynamic emergency response management information system (DERMIS). JITTA J. Inf. Technol. Theory Appl. 5(4), 1 (2004)
Endsley, M., Bolté, B., Jones, D.G.: Designing for Situational Awareness: An Approach to User-Centered Design. CRC Press, Boca Raton (2003)
Hornecker, E., Marshall, P., Dalton, N.S., Rogers, Y.: Collaboration and interference: awareness with mice or touch input. In: ACM Conference on Computer Supported Cooperative Work, pp. 167–176. ACM (2008)
Weiser, M.: The computer for the 21st century. Sci. Am. 265, 94–104 (1991)
Copeland, J.: Emergency response: unity of effort through a common operational picture. Strategy Research Project, U.S. Army War College (2008)
Mergel, I.: Social media adoption: toward a representative, responsive or interactive government? Proceedings of the 15th Annual International Conference on Digital Government Research, pp. 163–170 (2014)
Keim, D.A., Mansmann, F., Schneidewind, J., Ziegler, H.: Challenges in visual data analysis. In: Tenth International Conference on Information Visualization (IV 2006), pp. 2–7 (2006)
Onorati, T., Díaz, P.: Semantic visualization of twitter usage in emergency and crisis situations. In: Bellamine Ben Saoud, N., et al. (eds.) ISCRAM-med 2015. LNBIP, vol. 233, pp. 3–14. Springer, Heidelberg (2015). doi:10.1007/978-3-319-24399-3_1
Piazza, T., Heller, H., Fjeld, M.: Cermit: co-located and remote collaborative system for emergency response management. In: International Conference of SIGRAD, pp. 12–20 (2009)
Kunz, A., Alavi, A., Landgren, J., Yantaç, A.E., Woźniak, P., Sárosi, Z., Fjeld, M.: Tangible tabletops for emergency response: an exploratory study. In: International Conference on Multimedia, Interaction, Design and Innovation, p. 10. ACM (2013)
Chokshi, A., Seyed, T., Marinho Rodrigues, F., Maurer, F.: ePlan multi-surface: a multi-surface environment for emergency response planning exercises. In: 9th ACM International Conference on Interactive Tabletops and Surfaces (ITS 2014), pp. 219–228. ACM (2014)
Bader, T., Meissner, A., Tscherney, R.: Digital map table with Fovea-Tablett®: smart furniture for emergency operation centers. In: 5th International ISCRAM Conference, pp. 679–688 (2008)
Ichiguchi, T.: Robust and usable media for communication in a disaster. Sci. Technol. Trends Q. Rev. 4, 44–55 (2011)
Hevner, A., Chatterjee, S.: Design Science Research in Information Systems, pp. 9–22. Springer, New York (2010)
Acknowledgments
This work is supported by the project emerCien grant funded by the Spanish Ministry of Economy and Competitiveness (TIN2012-09687).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing AG
About this paper
Cite this paper
Diaz, P., Onorati, T., del Olmo Pueblas, S. (2016). Analyzing and Visualizing Emergency Information in a Multi Device Environment. In: Díaz, P., Bellamine Ben Saoud, N., Dugdale, J., Hanachi, C. (eds) Information Systems for Crisis Response and Management in Mediterranean Countries. ISCRAM-med 2016. Lecture Notes in Business Information Processing, vol 265. Springer, Cham. https://doi.org/10.1007/978-3-319-47093-1_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-47093-1_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-47092-4
Online ISBN: 978-3-319-47093-1
eBook Packages: Business and ManagementBusiness and Management (R0)