Skip to main content
SpringerLink
Log in

Art-Bots: Toward Chat-Based Conversational Experiences in Museums

  • Conference paper
  • First Online:
Book cover Interactive Storytelling (ICIDS 2016)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10045))

Included in the following conference series:

Abstract

In this work we explore how a widely used conversational interface can be employed to offer engaging experiences in museums. “Art-bots” interact with visitors through chat and convey information about the museum artifacts in the form of short stories. The wide adoption of chat platforms such as Facebook messenger offers new ground to revisit approaches on avatars and virtual guides and build interactive dialogues to engage visitors. We take a practical approach based on a set of responses that are triggered by certain keywords and a curated story that guides visitors to a gamified information hunt.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://www.statista.com/topics/1523/mobile-messenger-apps/.

  2. 2.

    http://newsroom.fb.com/news/2016/01/heres-to-2016-with-messenger/.

  3. 3.

    https://en.wikipedia.org/wiki/Mario_Praz.

References

  1. Battaglino, C., Bickmore, T.: Increasing the engagement of conversational agents through Co-Constructed storytelling. In: Proceedings of AIIDE Conference (2015)

    Google Scholar 

  2. Bedford, L.: Storytelling The real work of museums. Curator Mus. J. 44(1), 27–34 (2001)

    Article  Google Scholar 

  3. Katifori, A., Karvounis, M., Kourtis, V., Kyriakidi, M., Roussou, M., Tsangaris, M., Vayanou, M., Ioannidis, Y., Balet, O., Prados, T., Keil, J., Engelke, T., Pujol, L.: CHESS: personalized storytelling experiences in museums. In: Mitchell, A., Fernández-Vara, C., Thue, D. (eds.) ICIDS 2014. LNCS, vol. 8832, pp. 232–235. Springer, Heidelberg (2014). doi:10.1007/978-3-319-12337-0_28

    Chapter  Google Scholar 

  4. Mateas, M., Stern, A.: A behavior language: Joint action and behavioral idioms. In: Life-like Characters: Tools, Affective Functions and Applications (2004)

    Google Scholar 

  5. Riedl, M.O., Bulitko, V.: Interactive narrative: An intelligent systems approach. AI Mag. 34(1), 67–77 (2013)

    Google Scholar 

  6. Springer, J., Borst, B.J., Kajder, S.: Digital storytelling at the national gallery of art. In: Proceedings of Museums and the Web. Archives & Museum Informatics (2004)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. DIAG, Sapienza University of Rome, Rome, Italy

    Stavros Vassos

  2. Filisia Interfaces, London, UK

    Eirini Malliaraki

  3. Architecture, Sapienza University of Rome, Rome, Italy

    Federica dal Falco, Jessica Di Maggio, Manlio Massimetti, Maria Giulia Nocentini & Angela Testa

Authors
  1. Stavros Vassos
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Eirini Malliaraki
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Federica dal Falco
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Jessica Di Maggio
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Manlio Massimetti
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. Maria Giulia Nocentini
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Angela Testa
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Stavros Vassos .

Editor information

Editors and Affiliations

  1. University of Amsterdam, Amsterdam, The Netherlands

    Frank Nack

  2. The Institute for Creative Technologies, University of Southern California, Los Angeles, California, USA

    Andrew S. Gordon

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing AG

About this paper

Cite this paper

Vassos, S. et al. (2016). Art-Bots: Toward Chat-Based Conversational Experiences in Museums. In: Nack, F., Gordon, A. (eds) Interactive Storytelling. ICIDS 2016. Lecture Notes in Computer Science(), vol 10045. Springer, Cham. https://doi.org/10.1007/978-3-319-48279-8_43

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-48279-8_43

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-48278-1

  • Online ISBN: 978-3-319-48279-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation