Skip to main content

On the Fundamentals of Intelligent Process-Aware Information Systems

  • Chapter
  • First Online:
  • 814 Accesses

Part of the book series: Intelligent Systems Reference Library ((ISRL,volume 123))

Abstract

Process-aware information systems (PAIS) are utilized in business and industry world-wide, and processes constitute a valuable knowledge asset for companies. While the enterprise landscape is subjected to a high rate of change, with developments such as globalization demanding new approaches and technologies like cloud computing, big data, mobile applications, or event processing, PAIS have not kept pace with these trends to adequately manage processes. This article gives an overview of the challenges and novel developments of various systems that have focused on addressing this area, specifically approaches that relate to the most recent category of PAIS we call Intelligent Process-Aware Information Systems (IPAIS).

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Sinur, J., Hill, J.B.: Magic quadrant for business process management suites. Gartner RAS Core Research Note, pp. 1–24 (2010)

    Google Scholar 

  2. Sinur, J., Schulte, W., Hill, J., Jones, T.: Magic quadrant for intelligent business process management suites. Gartner, Stamford, CT. https://www.gartner.com/doc/2179715 (2012). Accessed Dec 2014

  3. Jones, T., Schulte, W., Cantara, M.: Magic quadrant for intelligent business process management suites. Gartner, Stamford, CT. https://www.gartner.com/doc/2684315/ (2014). Accessed Dec 2014

  4. Bartels, A., Moore, C., Mines, C., Warner, J., Hamerman, P., Le Clair, C., Band, W., Yamnitzki, M., J, C.: Smart process applications fill a big business gap. Gartner, Stamford, CT. https://www.forrester.com/Smart+Process+Applications+Fill+A+Big+Business+Gap/fulltext/-/E-RES77442 (2014). Accessed Dec 2014

  5. Bartels, A., Moore, C., Mines, C., Le Clair, C., Richardson, C., Miers, D., J, C.: The forrester wave: smart process applications, Q2 2013. Gartner, Stamford, CT. https://www.forrester.com/The+Forrester+Wave+Smart+Process+Applications+Q2+2013/fulltext/-/E-RES82923 (2013). Accessed Dec 2014

  6. Richardson, C., Miers, D., A, C., Keenan, J.: The forrester wave: BPM suites, Q1 2013. Gartner, Stamford, CT. https://www.forrester.com/The+Forrester+Wave+BPM+Suites+Q1+2013/fulltext/-/E-RES88581 (2013). Accessed Dec 2014

  7. van der Aalst, W.M.: The application of Petri nets to workflow management. J. Circ. Syst. Comput. 8(01), 21–66 (1998)

    Google Scholar 

  8. WFMC: Terminology and glossary (WFMC-TC-1011). Technical report. Workflow Management Coalition, Brussels (1996)

    Google Scholar 

  9. Van Der Aalst, W.M., Ter Hofstede, A.H., Weske, M.: Business process management: a survey. In: Business Process Management, pp. 1–12. Springer (2003)

    Google Scholar 

  10. Dumas, M., Van der Aalst, W.M., Ter Hofstede, A.H.: Process-aware Information Systems: Bridging People and Software Through Process Technology. Wiley (2005)

    Google Scholar 

  11. Pesic, M., Schonenberg, H., van der Aalst, W.M.: Declare: Full support for loosely-structured processes. In: 11th IEEE International Enterprise Distributed Object Computing Conference, 2007. EDOC 2007, p. 287. IEEE (2007)

    Google Scholar 

  12. Rosemann, M., van der Aalst, W.M.P.: A configurable reference modelling language. Inf. Syst. 32(1), 1–23 (2005)

    Google Scholar 

  13. Markovic, I.: Semantic Business Process Modeling. KIT Scientific Publishing (2010)

    Google Scholar 

  14. Dadam, P., Reichert, M.: The ADEPT project: a decade of research and development for robust and flexible process support—challenges and achievements. Comput. Sci. Res. Dev.23(2), 81–97 (2009)

    Google Scholar 

  15. Weber, B., Reichert, M., Wild, W., Rinderle-Ma, S.: Providing integrated life cycle support in process-aware information systems. Int. J. Coop. Inf. Syst. (IJCIS) 18(1), 115–165 (2009)

    Google Scholar 

  16. Renger, M., Kolfschoten, G.L., de Vreede, G.J.: Challenges in collaborative modeling: a literature review. In: Advances in Enterprise Engineering I, pp. 61–77. Springer (2008)

    Google Scholar 

  17. La Rosa, M., Reijers, H.A., Van Der Aalst, W.M., Dijkman, R.M., Mendling, J., Dumas, M., GarcíA-BañUelos, L.: Apromore: an advanced process model repository. Expert Syst. Appl. 38(6), 7029–7040 (2011)

    Google Scholar 

  18. Awad, A., Sakr, S.: Querying graph-based repositories of business process models. In: Database Systems for Advanced Applications, pp. 33–44. Springer (2010)

    Google Scholar 

  19. Weber, B., Reichert, M., Mendling, J., Reijers, H.A.: Refactoring large process model repositories. Comput. Ind. 62(5), 467–486 (2011)

    Google Scholar 

  20. Han, Y.B., Sun, J.Y., Wang, G.L., Li, H.F.: A cloud-based BPM architecture with user-end distribution of non-compute-intensive activities and sensitive data. J. Comput. Sci. Technol. 25(6), 1157–1167 (2010)

    Google Scholar 

  21. Mircea, M.: SOA, BPM and cloud computing: connected for innovation in higher education. In: International Conference on Education and Management Technology (ICEMT), 2010, pp. 456–460. IEEE (2010)

    Google Scholar 

  22. Zaplata, S., Hamann, K., Kottke, K., Lamersdorf, W.: Flexible execution of distributed business processes based on process instance migration. J. Syst. Integr. 1(3), 3–16 (2010)

    Google Scholar 

  23. Russo, A., Mecella, M., de Leoni, M.: ROME4EU-A service-oriented process-aware information system for mobile devices. Softw.-Pract. Experience 42(10), 1275–1314 (2012)

    Google Scholar 

  24. Pryss, R., Musiol, S., Reichert, M.: Collaboration support through mobile processes and entailment constraints. In: 9th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom’13). IEEE Computer Society Press, Oct 2013

    Google Scholar 

  25. Hallerbach, A., Bauer, T., Reichert, M.: Capturing variability in business process models: The provop approach. J. Softw. Maint. Evol.: Res. Pract. 22(6–7), 519–546 (2010)

    Google Scholar 

  26. Grambow, G., Mundbrod, N., Kolb, J., Reichert, M.: Towards simple and robust automation of sustainable supply chain communication. In: CoopIS. Number 8842 in LNCS, pp. 644–647. Springer (2014)

    Google Scholar 

  27. Kolb, J., Kammerer, K., Reichert, M.: Updatable process views for user-centered adaption of large process models. In: 10th International Conference on Service Oriented Computing (ICSOC’12). Number 7636 in LNCS, pp. 484–498. Springer, Oct 2012

    Google Scholar 

  28. Kolb, J., Reichert, M.: Data flow abstractions and adaptations through updatable process views. In: 28th Symposium on Applied Computing (SAC’13), 10th Enterprise Engineering Track (EE’13), pp. 1447–1453. ACM Press, Mar 2013

    Google Scholar 

  29. Sadiq, S.W., Marjanovic, O., Orlowska, M.E.: Managing change and time in dynamic workflow processes. Int. J. Coop Inf. Syst. 9(01–02), 93–116 (2000)

    Google Scholar 

  30. Weske, M.: Formal foundation and conceptual design of dynamic adaptations in a workflow management system. In: Proceedings of the 34th Annual Hawaii International Conference on System Sciences, 2001, p. 10. IEEE (2001)

    Google Scholar 

  31. Bandinelli, S., Fuggetta, A., Ghezzi, C., Lavazza, L.: Spade: An environment for software process analysis, design, and enactment. Softw. Process Modell. Technol. 223–247 (1994)

    Google Scholar 

  32. Müller, R., Greiner, U., Rahm, E.: Agentwork: a workflow system supporting rule-based workflow adaptation. Data Knowl. Eng. 51(2), 223–256 (2004)

    Google Scholar 

  33. Grambow, G., Oberhauser, R., Reichert, M.: Contextual injection of quality measures into software engineering processes. Int. J. Adv. Softw. 4(1&2), 76–99 (2011)

    Google Scholar 

  34. Fahy, P., Clarke, S.: CASS—a middleware for mobile context-aware applications. In: Workshop on Context Awareness, MobiSys, Citeseer (2004)

    Google Scholar 

  35. Gu, T., Pung, H.K., Zhang, D.Q.: A middleware for building context-aware mobile services. In: 2004 IEEE 59th Vehicular Technology Conference, 2004. VTC 2004-Spring, vol. 5, pp. 2656–2660. IEEE (2004)

    Google Scholar 

  36. Von Ammon, R., Emmersberger, C., Springer, F., Wolff, C.: Event-driven business process management and its practical application taking the example of DHL. In: 1st International Workshop on Complex Event Processing for the Future Internet (2008)

    Google Scholar 

  37. Dorn, C., Dustdar, S.: Sharing hierarchical context for mobile web services. Distrib. Parallel Databases 21(1), 85–111 (2007)

    Article  Google Scholar 

  38. Bhattacharya, K., Hull, R., Su, J., et al.: A data-centric design methodology for business processes. In: Handbook of Research on Business Process Modeling, pp. 503–531 (2009)

    Google Scholar 

  39. Künzle, V., Reichert, M.: PHILharmonicFlows: towards a framework for object-aware process management. J. Softw. Maint. Evol.: Res. Pract. 23(4), 205–244 (2011)

    Google Scholar 

  40. Van der Aalst, W.M., Weijters, A.: Process mining: a research agenda. Comput. Ind. 53(3), 231–244 (2004)

    Google Scholar 

  41. Van der Aalst, W.M., Song, M.: Mining social networks: uncovering interaction patterns in business processes. In: Business Process Management, pp. 244–260. Springer (2004)

    Google Scholar 

  42. Song, M., van der Aalst, W.M.: Towards comprehensive support for organizational mining. Decis. Support Syst.46(1), 300–317. (2008)

    Google Scholar 

  43. Accorsi, R., Stocker, T.: On the exploitation of process mining for security audits: the conformance checking case. In: Proceedings of the 27th Annual ACM Symposium on Applied Computing, pp. 1709–1716. ACM (2012)

    Google Scholar 

  44. van der Aalst, W.M., Schonenberg, M.H., Song, M.: Time prediction based on process mining. Inf. Syst. 36(2), 450–475 (2011)

    Google Scholar 

  45. Li, C., Reichert, M., Wombacher, A.: Mining business process variants: challenges, scenarios, algorithms. Data Know. Eng. 70(5), 409–434 (2011)

    Google Scholar 

  46. Bozkaya, M., Gabriels, J., Werf, J.: Process diagnostics: a method based on process mining. In: International Conference on Information, Process, and Knowledge Management, 2009. eKNOW’09, pp. 22–27. IEEE (2009)

    Google Scholar 

  47. De Medeiros, A.A., Pedrinaci, C., van der Aalst, W.M., Domingue, J., Song, M., Rozinat, A., Norton, B., Cabral, L.: An outlook on semantic business process mining and monitoring. In: On the Move to Meaningful Internet Systems 2007: OTM 2007 Workshops, pp. 1244–1255. Springer (2007)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Gregor Grambow .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this chapter

Cite this chapter

Grambow, G., Oberhauser, R., Reichert, M. (2017). On the Fundamentals of Intelligent Process-Aware Information Systems. In: Grambow, G., Oberhauser, R., Reichert, M. (eds) Advances in Intelligent Process-Aware Information Systems. Intelligent Systems Reference Library, vol 123. Springer, Cham. https://doi.org/10.1007/978-3-319-52181-7_1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-52181-7_1

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-52179-4

  • Online ISBN: 978-3-319-52181-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics