Skip to main content
SpringerLink
Log in
Book cover

International Conference on Business Information Systems

BIS 2016: Business Information Systems Workshops pp 299–310Cite as

Data-Centered Platforms in Tourism: Advantages and Challenges for Digital Enterprise Architecture

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 263))

Abstract

Digitization changes business processes and enterprise architectures in many sectors. In the Tourism sector more and more data must be analyzed and integrated into business processes. Therefore, the current architecture must be changed to a more flexible, data-driven one. Besides the basements of current Tourism application, we investigate which scenarios are possible via data-centered platforms in Tourism and how this transformation can be done.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Schmidt, R., Zimmermann, A., Möhring, M., Nurcan, S., Keller, B., Bär, F.: Digitization – perspectives for conceptualization. In: Celesti, A., Leitner, P. (eds.) ESOCC Workshops 2015. CCIS, vol. 567, pp. 263–275. Springer, Heidelberg (2016). doi:10.1007/978-3-319-33313-7_20

    Chapter  Google Scholar 

  2. Dawson, A., Hirt, M., Scanlan, J.: The economic essentials of digital strategy | McKinsey & Company. http://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/the-economic-essentials-of-digital-strategy

  3. Eisenmann, T., Parker, G., Van Alstyne, M.W.: Strategies for two-sided markets. Harvard Bus. Rev. 84, 92 (2006)

    Google Scholar 

  4. Parker, G., van Alstyne, M.W., Choudary, S.P.: Platform Revolution: How Networked Markets are Transforming the Economy–and How to Make Them Work for You. Norton & Company, New York (2016)

    Google Scholar 

  5. Parker, G., Van Alstyne, M.W., Bulkley, N., Van Alstyne, M.: Two-sided network effects: A theory of information product design. Manage. Sci. 51(10), 1494–1504 (2005)

    Article  Google Scholar 

  6. Schmidt, R., Nurcan, S.: BPM and social software. In: Ardagna, D., Mecella, M., Yang, J., Aalst, W., Mylopoulos, J., Rosemann, M., Shaw, M.J., Szyperski, C. (eds.) Business Process Management Workshops, pp. 649–658. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  7. Tapper, R., Font, X.: Additional Research (2004)

    Google Scholar 

  8. Rebollo, J.F.V., Baidal, J.A.I.: Measuring sustainability in a mass tourist destination: pressures, perceptions and policy responses in Torrevieja, Spain. J. Sustain. Tourism 11, 181–203 (2003)

    Article  Google Scholar 

  9. Binkhorst, E., Den Dekker, T.: Agenda for co-creation tourism experience research. J. Hospitality Mark. Manage. 18, 311–327 (2009)

    Article  Google Scholar 

  10. Nationen, V. (ed.): Tourism satellite account: recommended methodological framework 2008. Commission of the European Communities, Eurostat [u.a.], Luxembourg (2010)

    Google Scholar 

  11. Michael, E.J.: Micro-clusters: Antiques, retailing and business practice. In: Micro-Clusters and Networks, vol. 63 (2006)

    Google Scholar 

  12. Murphy, J., Smith, S.: Chefs and suppliers: An exploratory look at supply chain issues in an upscale restaurant alliance. Int. J. Hospitality Manage. 28, 212–220 (2009)

    Article  Google Scholar 

  13. Chen, I.J., Paulraj, A.: Towards a theory of supply chain management: the constructs and measurements. J. Oper. Manage. 22, 119–150 (2004)

    Article  Google Scholar 

  14. Crotts, J.C., Aziz, A., Raschid, A.: Antecedents of supplier’s commitment to wholesale buyers in the international travel trade. Tour. Manage. 19, 127–134 (1998)

    Article  Google Scholar 

  15. Lippmann, S.: Supply chain environmental management: elements for success. Corp. Environ. Strategy 6, 175–182 (1999)

    Article  Google Scholar 

  16. Lysons, K.: Purchasing. Macdonald & Evans (1996)

    Google Scholar 

  17. National Environmental Education & Training Foundation: Going Green… Upstream The Promise of Supplier Environmental Management. Green Business Network The National Environmental Education & Training Foundation (2001)

    Google Scholar 

  18. Sigala, M., Christou, E., Gretzel, U.: Social Media in Travel, Tourism and Hospitality: Theory, Practice and Cases. Ashgate Publishing Ltd., Farnham (2012)

    Google Scholar 

  19. Xinyue, H., Yongli, T.: Integrated tourism service supply chain management: Concept and operations processes. In: 2008 International Conference on Neural Networks and Signal Processing, pp. 644–647. IEEE (2008)

    Google Scholar 

  20. Piboonrungroj, P., Disney, S.M.: Supply chain collaboration, inter-firm trust and logistics performance: Evidence from the tourism sector. Available at SSRN 2050703 (2012)

    Google Scholar 

  21. Spekman, R.E., Kamauff Jr., J.W., Myhr, N.: An empirical investigation into supply chain management: a perspective on partnerships. Supply Chain Manage. Int. J. 3, 53–67 (1998)

    Article  Google Scholar 

  22. Akintoye, A., McIntosh, G., Fitzgerald, E.: A survey of supply chain collaboration and management in the UK construction industry. Eur. J. Purchasing Supply Manage. 6, 159–168 (2000)

    Article  Google Scholar 

  23. Kohli, A.S., Jensen, J.B.: Assessing effectiveness of supply chain collaboration: an empirical study. Supply Chain Forum Int. J. 11(2), 2–16 (2010). Taylor & Francis

    Google Scholar 

  24. Chen, H., Chiang, R.H.L., Storey, V.C.: Business intelligence and analytics: From big data to big impact. MIS Q. 36, 1165–1188 (2012)

    Google Scholar 

  25. Pospiech, M., Felden, C.: Big Data – A State-of-the-Art. In: Proceedings of AMCIS 2012 (2012)

    Google Scholar 

  26. Zikopoulos, P., Eaton, C.: Understanding Big Data: Analytics for Enterprise Class Hadoop and Streaming Data. McGraw-Hill Osborne Media, New York (2011)

    Google Scholar 

  27. Schmidt, R., Möhring, M., Maier, S., Pietsch, J., Härting, R.-C.: Big data as strategic enabler - insights from central european enterprises. In: Abramowicz, W., Kokkinaki, A. (eds.) BIS 2014. LNBIP, vol. 176, pp. 50–60. Springer, Heidelberg (2014). doi:10.1007/978-3-319-06695-0_5

    Chapter  Google Scholar 

  28. Shmueli, G., Koppius, O.: Predictive analytics in information systems research. MIS Q. 35(3), 553–572 (2010)

    Google Scholar 

  29. Cooper, H.M.: Synthesizing Research: A Guide for Literature Reviews. Sage, Thousand Oaks (1998)

    Google Scholar 

  30. Pröll, B., Retschitzegger, W.: Discovering next generation tourism information systems: a tour on TIScover. J. Travel Res. 39, 182–191 (2000)

    Article  Google Scholar 

  31. Buhalis, D.: eTourism Information Technology for Strategic Tourism Management. Pearson Education, London (2003)

    Google Scholar 

  32. Buhalis, D., O’Connor, P.: Information communication technology revolutionizing tourism. Tourism Recreation Res. 30, 7–16 (2005)

    Article  Google Scholar 

  33. Ünalan, D., Kaya, E., Azaltun, M.: Role of information systems in supply chain management and its application on five-star hotels in Istanbul. J. Hospitality Tourism Technol. 3, 138–146 (2012)

    Article  Google Scholar 

  34. Lee, H.L.: Creating value through supply chain integration. Supply Chain Manage. Rev. 4, 30–36 (2000)

    Google Scholar 

  35. Laudon, K.C.: Managing Information Systems Managing the Digital Firm. Prentice Hall, Upper Saddle River (2013)

    Google Scholar 

  36. Höpken, W., Fuchs, M., Zanker, M., Beer, T.: Context-based adaptation of mobile applications in tourism. Inf. Technol. Tourism 12, 175–195 (2010)

    Article  Google Scholar 

  37. Kennedy-Eden, H., Gretzel, U.: A taxonomy of mobile applications in tourism. E-rev. Tourism Res. 10(2), 47–50 (2012)

    Google Scholar 

  38. Law, R., Buhalis, D., Cobanoglu, C.: Progress on information and communication technologies in hospitality and tourism. Int. J. Contemp. Hospitality Manage. 26, 727–750 (2014)

    Article  Google Scholar 

  39. Zimmermann, A., Schmidt, R., Sandkuhl, K., Wissotzki, M., Jugel, D., Möhring, M.: Digital enterprise architecture - transformation for the internet of things. In: IEEE International Enterprise Distributed Object Computing Conference Workshops. IEEE Computer Society, Adelaide (2015)

    Google Scholar 

  40. Guo, Y., Liu, H., Chai, Y.: The embedding convergence of smart cities and tourism internet of things in China: An advance perspective. Adv. Hospitality Tourism Res. 2, 54–69 (2014)

    Google Scholar 

  41. Lamsfus, C., Alzua-Sorzabal, A.: Theoretical framework for a tourism internet of things: smart destinations. TourGUNE J. Tourism Hum. Mobility 2013(2), 15–21 (2013)

    Google Scholar 

  42. Otero, D.F., Akhavan-Tabatabaei, R.: A stochastic dynamic pricing model for the multiclass problems in the airline industry. Eur. J. Oper. Res. 242, 188–200 (2015)

    Article  Google Scholar 

  43. Ruiz-Martınez, J.M., Minarro-Giménez, J.A., Castellanos-Nieves, D., Garcıa-Sánchez, F., Valencia-Garcia, R.: Ontology population: an application for the e-tourism domain. Int. J. Innovative Comput. Inf. Control (IJICIC) 7(11), 6115–6134 (2011)

    Google Scholar 

  44. Mell, P., Grance, T.: The NIST Definition of Cloud Computing. http://csrc.nist.gov/groups/SNS/cloud-computing/

  45. White, T.: Hadoop: The Definitive Guide. O’Reilly & Associates, Sebastopol (2015)

    Google Scholar 

  46. Zaharia, M., Chowdhury, M., Franklin, M.J., Shenker, S., Stoica, I.: Spark: cluster computing with working sets. In: Proceedings of the 2nd USENIX Conference on Hot Topics in Cloud Computing, p. 10 (2010)

    Google Scholar 

  47. Schmidt, R., Möhring, M., Härting, R.-C., Reichstein, C., Zimmermann, A., Luceri, S.: Benefits of enterprise architecture management – insights from European experts. In: Ralyté, J., España, S., Pastor, Ó. (eds.) PoEM 2015. LNBIP, vol. 235, pp. 223–236. Springer, Heidelberg (2015). doi:10.1007/978-3-319-25897-3_15

    Chapter  Google Scholar 

  48. Winter, K., Buckl, S., Matthes, F., Schweda, C.M.: Investigating the state-of-the-art in enterprise architecture management methods in literature and practice. In: MCIS 2010 Paper, vol. 90 (2010)

    Google Scholar 

  49. Stelzer, D.: Enterprise architecture principles: literature review and research directions. In: Dan, A., Gittler, F., Toumani, F. (eds.) ICSOC/ServiceWave -2009. LNCS, vol. 6275, pp. 12–21. Springer, Heidelberg (2010). doi:10.1007/978-3-642-16132-2_2

    Chapter  Google Scholar 

  50. Keller, B., Schmidt, R., Möhring, M., Härting, R.-C., Zimmermann, A.: Social-data driven sales processes in local clothing retail stores. In: Reichert, M., Reijers, Hajo, A. (eds.) BPM 2015. LNBIP, vol. 256, pp. 305–315. Springer, Heidelberg (2016). doi:10.1007/978-3-319-42887-1_25

    Chapter  Google Scholar 

  51. Chen, C.P., Zhang, C.-Y.: Data-intensive applications, challenges, techniques and technologies: a survey on big data. Inf. Sci. 275, 314–347 (2014)

    Article  Google Scholar 

  52. Mahanta, P., Sudheendra, S.: The impact of data mining for insights in travel and tourism industry. Int. J. Comput. Electr. Eng. 6, 114 (2014)

    Article  Google Scholar 

  53. Marine-Roig, E., Clavé, S.A.: Tourism analytics with massive user-generated content: a case study of Barcelona. J. Destination Mark. Manage. 4, 162–172 (2015)

    Article  Google Scholar 

  54. Fuchs, M., Höpken, W., Lexhagen, M.: Big data analytics for knowledge generation in tourism destinations–a case from Sweden. J. Destination Mark. Manage. 3, 198–209 (2014)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Roma Tre, Via Silvio D’Amico 77, 00145, Rome, Italy

    Martina Toni & Laura Di Pietro

  2. Munich University of Applied Sciences, Lothstrasse 64, 80335, Munich, Germany

    Michael Möhring & Rainer Schmidt

  3. Aalen University, Beethovenstr. 1, 73430, Aalen, Germany

    Barbara Keller

Authors
  1. Barbara Keller
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Michael Möhring
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Martina Toni
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Laura Di Pietro
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Rainer Schmidt
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Michael Möhring .

Editor information

Editors and Affiliations

  1. Poznań University of Economics and Business, Poznan, Poland

    Witold Abramowicz

  2. Leipzig University, Leipzig, Germany

    Rainer Alt

  3. Leipzig University, Leipzig, Germany

    Bogdan Franczyk

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Keller, B., Möhring, M., Toni, M., Di Pietro, L., Schmidt, R. (2017). Data-Centered Platforms in Tourism: Advantages and Challenges for Digital Enterprise Architecture. In: Abramowicz, W., Alt, R., Franczyk, B. (eds) Business Information Systems Workshops. BIS 2016. Lecture Notes in Business Information Processing, vol 263. Springer, Cham. https://doi.org/10.1007/978-3-319-52464-1_27

Download citation

Publish with us

Policies and ethics

Search

Navigation