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Organisational Knowledge Sharing Using Social Networking Sites: Risks, Benefits and Barriers

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Context-Aware Systems and Applications (ICCASA 2016)

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Abstract

Augmented globalisation and the increased speed of operations in the business world have led to dramatic changes in organisational life; the traditional way of work is no longer competitive. It is assumed that an organisation that knows how to communicate and share knowledge quickly will always have an extra competitive advantage in comparison to others who do not participate in knowledge collaboration. Social Networking Sites (SNS) have created a new method of knowledge exchange and introduced new abilities for an organisation to share knowledge. This research investigates the role of SNS in organisational knowledge sharing through a review of concepts and theories from different disciplines. We explore and investigate how SNS are used to facilitate storage, access and knowledge sharing in organisational contexts. The research will conclude with the discussion on the risks, benefits and barriers to implementing SNS for knowledge sharing.

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Authors and Affiliations

  1. Information Systems and Operations Management, University of Auckland, Auckland, New Zealand

    Valeria Sadovykh & David Sundaram

Authors
  1. Valeria Sadovykh
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  2. David Sundaram
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Corresponding author

Correspondence to Valeria Sadovykh .

Editor information

Editors and Affiliations

  1. Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

    Phan Cong Vinh

  2. Thu Dau Mot University, Thu Dau Mot City, Vietnam

    Le Tuan Anh

  3. Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

    Nguyen Thi Thuy Loan

  4. University of the Thai Chamber of Commerce, Bangkok, Thailand

    Waralak Vongdoiwang Siricharoen

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© 2017 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

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Sadovykh, V., Sundaram, D. (2017). Organisational Knowledge Sharing Using Social Networking Sites: Risks, Benefits and Barriers. In: Cong Vinh, P., Tuan Anh, L., Loan, N., Vongdoiwang Siricharoen, W. (eds) Context-Aware Systems and Applications. ICCASA 2016. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 193. Springer, Cham. https://doi.org/10.1007/978-3-319-56357-2_3

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  • DOI: https://doi.org/10.1007/978-3-319-56357-2_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-56356-5

  • Online ISBN: 978-3-319-56357-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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