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Understanding the Flexibility of Cloud ERP Software

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Innovations in Enterprise Information Systems Management and Engineering (ERP Future 2016)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 285))

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Abstract

Enterprise resource planning (ERP) systems in the cloud are nowadays offered with different service models and deployment options. Depending on these models and options, the degree of flexibility varies as to what the customer gets with regard to customization requirements. Based on an empirical study of cloud ERP systems on the market, the paper focuses on the customization approaches applied by the vendors and the resulting degree of flexibility for adapting specific system elements. Our research shows that different customization options, beyond parameter-based configuration, are usually incorporated into the vendors’ customization strategies. The flexibility depends to a large extent on the maturity of the system, i.e., is it a cloud-native or a cloud-enabled solution.

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Notes

  1. 1.

    Differences in mean ranks are statistically significant according to the Mann-Whitney U (MWU) test, p < 0.05.

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Authors and Affiliations

  1. European University Viadrina Frankfurt (Oder), 15230, Frankfurt (Oder), Germany

    Dawid Nowak & Karl Kurbel

Authors
  1. Dawid Nowak
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  2. Karl Kurbel
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Corresponding author

Correspondence to Dawid Nowak .

Editor information

Editors and Affiliations

  1. Andrassy University Budapest , Budapest, Hungary

    Felix Piazolo

  2. Software Competence Center Hagenberg , Hagenberg, Austria

    Verena Geist

  3. Munich University of Applied Sciences , Munich, Germany

    Lars Brehm

  4. Munich University of Applied Sciences , Munich, Germany

    Rainer Schmidt

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Nowak, D., Kurbel, K. (2017). Understanding the Flexibility of Cloud ERP Software. In: Piazolo, F., Geist, V., Brehm, L., Schmidt, R. (eds) Innovations in Enterprise Information Systems Management and Engineering. ERP Future 2016. Lecture Notes in Business Information Processing, vol 285. Springer, Cham. https://doi.org/10.1007/978-3-319-58801-8_12

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  • DOI: https://doi.org/10.1007/978-3-319-58801-8_12

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-319-58801-8

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