Skip to main content

Documentation of Improvement Competences

  • Conference paper
  • First Online:
  • 3646 Accesses

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 748))

Abstract

This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. SPI Manifesto

    Google Scholar 

  2. ECQA SPI Manager training

    Google Scholar 

  3. ImprovAbilityTM book

    Google Scholar 

  4. (ECQA homepage). http://www.ecqa.org/

  5. (SPI Manager Job role hompe page). http://www.ecqa.org/index.php?id=37

  6. ISO/IEC 33014:2013 Information technology – Process assessment – Guide for process improvement

    Google Scholar 

  7. ECQA Report, Karsten Kristensen Back, RUC, 16 December 2016

    Google Scholar 

  8. Pries-Heje, J., Johansen, J.: SPI manifesto. Version A 1.2.2010. In: European System & Software Process Improvement and Innovation (2010)

    Google Scholar 

  9. Mathiassen, L., Nielsen, P.A., Pries-Heje, J.: Learning SPI in Practice, pp. 3–21. Addison-Wesley, Boston (2002)

    Google Scholar 

  10. Pries-Heje, J., Baskerville, R.L.: 5 Design and management. In: Design Research: Synergies from Interdisciplinary Perspectives, p. 63 (2010)

    Google Scholar 

  11. Korsaa, M., Biro, M., Messnarz, R., Johansen, J., Vohwinkel, D., Nevalainen, R., Schweigert, T.: The SPI Manifesto and the ECQA SPI manager certification scheme. J. Softw. Evol. Process 24(5), 525–540 (2012)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jørn Johansen .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Johansen, J., Back, K.K., Korsaa, M., Pries-Heje, J., Schweigert, T. (2017). Documentation of Improvement Competences. In: Stolfa, J., Stolfa, S., O'Connor, R., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2017. Communications in Computer and Information Science, vol 748. Springer, Cham. https://doi.org/10.1007/978-3-319-64218-5_34

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-64218-5_34

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-64217-8

  • Online ISBN: 978-3-319-64218-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics