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Changing with Grassroots Business Intelligence at a Large Global Manufacturing Firm

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Perspectives in Business Informatics Research (BIR 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 295))

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Abstract

Business intelligence (BI) has attracted considerable attention in the past years with such emerging technologies as predictive analytics, big data, and the Internet of Things (IoT). Despite the hype, BI frequently suffers from broad definitions, unrealistic expectations, and the incongruities of IT needs between headquarters and local business units. We are conducting an exploratory study at a large international manufacturing firm headquartered in the EU. The firm wants to transform itself from a conservative firm with traditional values to a more entrepreneurial and nimble organization with its supply chains driven by Industry 4.0 and the IoT. This research-in-progress paper reports the preliminary findings on how the firm is going through its transformation, focusing on the BI system. The initial findings of our interviews suggest that firms consider BI to be the enabler of change management rather than simply technical tools that extend the traditional systems environment.

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Author information

Authors and Affiliations

  1. College of Computing and Digital Media, DePaul University, Chicago, USA

    Makoto Nakayama & Norma Sutcliffe

  2. European Business School (EBS), EBS University of Business and Law, Oestrich-Winkel, Germany

    Sebastian Olbrich

Authors
  1. Makoto Nakayama
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  2. Sebastian Olbrich
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  3. Norma Sutcliffe
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Corresponding author

Correspondence to Makoto Nakayama .

Editor information

Editors and Affiliations

  1. Lund University, Lund, Sweden

    Björn Johansson

  2. Aalborg University, Aalborg, Denmark

    Charles Møller

  3. Aalborg University, Copenhagen, Denmark

    Atanu Chaudhuri

  4. Aalborg University, Copenhagen, Denmark

    Frantisek Sudzina

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Nakayama, M., Olbrich, S., Sutcliffe, N. (2017). Changing with Grassroots Business Intelligence at a Large Global Manufacturing Firm. In: Johansson, B., Møller, C., Chaudhuri, A., Sudzina, F. (eds) Perspectives in Business Informatics Research. BIR 2017. Lecture Notes in Business Information Processing, vol 295. Springer, Cham. https://doi.org/10.1007/978-3-319-64930-6_11

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