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Towards Conceptual Meta-Modeling of ITIL and COBIT 5

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Information Systems (EMCIS 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 299))

Abstract

Enterprise Governance of Information Technology (EGIT) promotes the alignment of business with Information Technology (IT), ambitioning to create value from IT-enabled business investments. EGIT offers practices, mainly frameworks and standards, to support the organization’s business strategy regarding IT. Although many enterprises have recognized the importance of EGIT practices many have yet to adopt them. Every practice has its limitations and specific application, therefore the implementation of a combination of practices can benefit the enterprise enabling features that would be unavailable through their isolated use. A lack of formal consensus on EGIT practices terminology originates conflicts on the integration of multiple practices. Thus, the main goal of this research is to reduce the perceived complexity of EGIT practices integration in order to help organizations better understand how to use them simultaneously. Accordingly, we present the well-known practices COBIT and ITIL meta-modeled and integrated in a conceptual way and, thereby, representing the underlying logical and semantically rich structures. We propose to use ArchiMate as the modeling language.

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Authors and Affiliations

  1. Instituto Superior Técnico, Av. Rovisco Pais, 1049-001, Lisbon, Portugal

    Inês Percheiro, Rafael Almeida & Miguel Mira da Silva

  2. INOV, Rua Alves Redol, 9, 1000-029, Lisbon, Portugal

    Pedro Linares Pinto

Authors
  1. Inês Percheiro
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  2. Rafael Almeida
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  3. Pedro Linares Pinto
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  4. Miguel Mira da Silva
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Corresponding author

Correspondence to Inês Percheiro .

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Editors and Affiliations

  1. Department of Digital Systems, University of Piraeus, Piraeus, Greece

    Marinos Themistocleous

  2. Department of Management and Technology, Bocconi University, Milan, Italy

    Vincenzo Morabito

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Percheiro, I., Almeida, R., Pinto, P.L., da Silva, M.M. (2017). Towards Conceptual Meta-Modeling of ITIL and COBIT 5. In: Themistocleous, M., Morabito, V. (eds) Information Systems. EMCIS 2017. Lecture Notes in Business Information Processing, vol 299. Springer, Cham. https://doi.org/10.1007/978-3-319-65930-5_38

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  • DOI: https://doi.org/10.1007/978-3-319-65930-5_38

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  • Print ISBN: 978-3-319-65929-9

  • Online ISBN: 978-3-319-65930-5

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